Vac FAQs

Click on a question to see the answer. If you have a question that isn’t listed here, just call or stop by any Stark's location. We’re always happy to help!

Q: Should I buy a canister vacuum or an upright vacuum?

A: A canister vacuum is most efficient on hard floors, while upright vacuums excel on carpeting. Have both surfaces in your home? No problem! There are power head attachments for canister vacuums that give you the versatility of an upright, and several uprights are available with attachments for other cleaning needs. Come into Starks, and we’ll show you all your options and let you try them for yourself.

Q: What kind of vacuum does Stark’s recommend for allergies?

A: Miele and Simplicity vacuums are two excellent choices if you or someone in your home suffers from allergies. These vacuum machines feature a dust-free sealed system and HEPA filter for superior filtration. They can also help eliminate other problems that stem from pollen, dust and carpet mites.

Q: My pet sheds a lot of hair. Which vacuum will pick it up best?

A: Depending on the surface(s) you’re trying to clean, Stark’s offers several vacuums made especially for pet hair issues. Stop by any one of our stores for a demonstration of Royal, Miele, Dyson, Simplicity and Sanitaire vacuums. All these brands have proven effectiveness in suction power, filtration and durability.

Q: Is there one vacuum that works on every surface, from hardwood to carpet to tile?

A: Yes! Stark’s carries several “do-it-all” vacuums that are designed to go between carpet and hard floor surfaces. Some come with special hardwood floor surface tools, while others have a simple switch that turns off the carpet brush so the vacuum can clean a smooth floor finish. Come in today, and we’ll show you all your choices.

Q: Do higher amp machines clean better?

A: Not necessarily. Amps are a measurement of the amount of electricity consumed by an appliance; a vacuum’s cleaning ability is based on how much air flow the machine produces. A vacuum with a larger, more efficient fan can produce more airflow while still using fewer amps.

Q: How often should I change my vacuum bag?

A: You’ll want to change your vacuum bag once or twice every six months, depending on what surfaces (and how often) you’re vacuuming. A fresh bag and filter can help prolong the life of your vacuum, but it’s important to change the bag before it's completely full. If you notice your vacuum isn’t picking up as well as it used to, check the fullness of the bag with a gentle squeeze.

Q: How often should I replace my vacuum belt?

A: Stark’s recommends replacing your vacuum belt every three to four months, before it gets stretched. That’s because a stretched belt can’t turn the brush roll at the proper speed for optimal cleaning. If you hear a squeaking sound when you start up your vacuum – or worse, smell something burning – it’s definitely time to change your vacuum belt.

Q: Do I really need to have my vacuum tuned up?

A: Just like a car, a vacuum won’t run as well or last as long if you don’t keep it in good shape. Stark’s recommends a full tune up every two years to keep your vacuum operating at peak performance. You’ll always get a FREE estimate first, so you can make an informed decision. If you decide you’d like to trade in your old machine, our knowledgeable associates can help you find the best new vacuum for your home and your budget.  

Q: Why is vacuuming important?

A: Carpeting is one of the single largest investments in your home – thorough, regular vacuuming can help it last longer, saving you money. Vacuuming can also help reduce asthmatic reactions, control pet dander and dust mites (extremely small bugs that thrive when carpet fibers are filled with dust and skin particles), and improve the indoor air quality of your home.

Q: What is HEPA filtration?

A: HEPA stands for High Efficiency Particulate Air. The specification for a HEPA filter is that it must filter 99.97% of all particles 0.3 microns in size. (To put it in perspective: a full micron is smaller than a single strand of human hair and is not visible to the human eye.) If you suffer from dust-related sensitivities, a sealed-system HEPA filter vacuum from Stark’s Vacuums can make a dramatic difference for you.

Q: What's the difference between a HEPA filter and HEPA-type filtration?

A: A true HEPA vacuum filter is tested and certificated to filter out 99.97% of all particles 0.3 microns in size. A HEPA-type filter uses similar construction or fibers, and while it is a significant improvement over standard vacuum bags, it’s not guaranteed to meet HEPA specifications. It’s important to note that a HEPA filter is only fully effective when used with a “sealed system” vacuum. Stark’s offers several sealed system HEPA filter vacuums to choose from.

Q: Can I buy vacuum bags, belts, replacement parts and vacuum accessories without coming into the store?

A: Absolutely! Stark’s has an easy online ordering system, and we’ll gladly ship any vacuum or accessory purchases via UPS at your request.