Stark’s Vacuums – Customer Reviews
We’ve been in the vacuum business since 1932, providing households and businesses with vacuums, repairs, and maintenance that they can trust. We’re proud to serve the Portland OR area, providing our friends and neighbors with quality vacuums and excellent customer service. When you come into Stark’s showroom to choose a vacuum, we’ll walk you through any and every brand that you want to explore. By determining your household needs and vacuum desires, we can find the perfect model and vacuum brand for you. We perform excellent vacuum maintenance and repairs, and we’re always available for expert advice. But don’t take our word for it–read what our customers have to say about Stark’s Vacuums!
Our Review Rating
on Starks Vacuums
WOW-customer service like it should be
December 10, 2019 by Todd Goodrich on Starks Vacuums
I took my Dyson vacuum in to Starks in Vancouver after it tried to eat a small Lincoln log. A very pleasant young man promptly removed it and wouldn’t charge me anything. This is the kind of customer one expect from a local company but rarely find anymore. Thank you Starks-
November 22, 2019 by angeldad94 on Starks Vacuums
This is a great store with a super cool museum about vacuum cleaners
November 9, 2019 by Kelly S. on Starks Vacuums
I brought in a Craftsman vacuum. He immediately replaced a piece that had fallen off and now it works beautifully. Great job!
October 19, 2019 by Cary Greenlee on Starks Vacuums
I have always been impressed with Stark's knowledgeable help, courtesy and quick service. They are what customer service ought to be. I have used them for years.
October 17, 2019 by Michelle P. on Starks Vacuums
In a world that is so easy to retreat from, going to a local vacuum shop might seem time consuming and pointless. But you should go to Stark's. Online reviews simply aren't good enough when you're buying a vacuum. I've bought more "five star" vacuums from reading reviews than I care to think about. I finally went to the experts. With a wide variety of options and a lot of years of experience, they led me to the vacuum that I am convinced I'll have more many years to come. The best part is I know they're there to back me up if things should go wrong (which they did after the bag didn't get changed and things seized up, user error was quickly and freely resolved and they didn't even mock me about it). Go to Stark's. Meet the nice people there and get a vacuum you're not going to have to replace in 6 months. They even put it in your car for you so you feel like a fancy person.
September 10, 2019 by Kidogo84 on Starks Vacuums
I took my Orec vacuum here to get it serviced. They did an excellent job and it works like new. They told me it would be done in a week but had it ready after only a few days. Don't waste your time going anywhere else. The employees are very knowledgeable and know many vacuum jokes.
August 20, 2019 by Melodi Ramquist on Starks Vacuums
SHOUT OUT to Larry who, while working alone one Sunday morning, helped 3 people including me in a short period of time. He acknowledged customers as they entered but remained attentive to the customer he was helping. I was in a jam and didn't expect to get any help on a Sunday morning, but Larry was there and found a solution to my problem...how to clean gravel, balloons and small safety pins from a 2700 sq ft ballroom. The regular vacuum would not pick up this type of debris from the carpet. So Larry showed me the commercial vac with strong suction in an easy-to-carry backpack. It was more than I hoped to spend, but found it was a great value when it worked perfectly! Larry knows his stuff. Larry offers exceptional customer service. Thank you Stark's Vacuums and thank you Larry!
who could ask or expect more?
July 25, 2019 by Paul Fieberg on Starks Vacuums
Stark's Vacuums in Bend is my idea of what a local business should be....professional, prompt, friendly, knowledgeable and do what they say they will do. I can not recommend them higher. In a nut shell, if you live in Bend, Or and have any question or problem with your vacuum call or drop into Stark's for the real deal in service, product and people....period!
Thank you Stark Vacuum
June 15, 2019 by Alexandra on Starks Vacuums
I really appreciate Stark's Vacuums off 82nd Ave. It took me some time to figure out what vacuum I wanted. Both sales reps were very knowledgeable. Barry was great. He listened to me and let me return my initial purchase and exchange it for exactly what I wanted. I love my SEBO vacuum cleaner. Thank you Stark 's Vacuum!
June 6, 2019 by Hope Fairbanks on Starks Vacuums
Great little family owned shop they went out of there way to help me. Friendly and professional I would definitely recommend 😊
Excellent and efficient service
June 5, 2019 by Jennie B on Starks Vacuums
Leo was so professional at the Gresham location! He fixed my vacuum, changed the filter, cleaned the brush and checked to make sure everything worked properly. He even carried it out and put it in my car. I was in and out in 10 minutes! Best and first experience at Starks. I will definitely be returning. Thank you Leo!
June 1, 2019 by Dianna Myers on Starks Vacuums
This store was great! Friendly. Helpful. Fixed the problem quickly. I trust this store to be fair and true.
May 13, 2019 by Jen Peck Michaud on Starks Vacuums
Fantastic service and product lines. I've wanted a Miele canister vacuum for at least 10 years. It was so great to get a personalized i store demonstration so that I knew I was purchasing the right option. Brought it home and even the cat loves it (okay.... so she just doesn't HATE it like she does the older, louder vacuum). Thanks, specifically to our salesman, Joshua Dugas.
May 12, 2019 by Antworks Pest Control on Starks Vacuums
I really like these guys.... Very helpful when it comes to vacuums and carpet cleaners.
Best Customer Service Ever!!!
May 8, 2019 by Jennifer miller on Starks Vacuums
Larry was wonderful yesterday, when I went in for help. He demonstrated how to care for my vacuum, repair it, and he even used an upscale piece to replace a missing part. Larry is amazing and I’ll always go there from now on!!!! Thank you!!!
May 5, 2019 by Michelle Young on Starks Vacuums
This is a five-star service. Knowledgable, friendly, good value and a firm handshake. I am delighted to have purchased a high-quality vacuum at a reasonable price from a local shop. And yes, they carried my new vacuum to the car and I felt like a queen. A queen with a new, excellent vacuum. Look out dog hair, I'm comin' for ya.
May 2, 2019 by Judy Simmons on Starks Vacuums
I took my Dyson vacuum in to be serviced. It was in a very neglected state. When I got it back Leo made it look like new. Ready to go another 10 years.
May 2, 2019 by Eduardo Castillo on Starks Vacuums
Very professional customer service
May 2, 2019 by Aidan Workman on Starks Vacuums
Super quick and inexpensive repair on my vacuum. They were really friendly and gave great suggestions for upkeep and cleaning methods. Thanks so much guys!
April 30, 2019 by RK Glass on Starks Vacuums
Soooooo my wife and I bought a vacuum online, a stick, it died. BUT it was not serviceable unless you shipped it to Shark. No thanks. We decided to try Stark's Vacuums. We looked around, talked to the sales rep, tested a few out, pondered, then bought a Riccar and we are very pleased. They have new and refurbished, answered all of our questions, warranty with price tag, service work is done at location, very good variety, and we had fun playing with vacuums!!!