Stark’s Vacuums Customer Reviews

Brought my Dyson in for a cleaning and suction issue. Got it fixed up and cleaned up nice. Took a while as they are so busy, but they warned me of th... read moreBrought my Dyson in for a cleaning and suction issue. Got it fixed up and cleaned up nice. Took a while as they are so busy, but they warned me of that and it wasn't an issue. hide

Great service, Sunday hours and lots of parts on hand

Awkward strange and uncomfortable man waited on me.

starks quick. Know wht there doing . I would repeat business over and over.

Gayla was extremely knowledgeable and helpful, she was able to help multiple customers at once. If I have any questions or concerns I am going straigh... read moreGayla was extremely knowledgeable and helpful, she was able to help multiple customers at once. If I have any questions or concerns I am going straight to her. hide

We bought our Miele vacuum from Stark’s in 2015. From purchase to present we’ve had exceptional customer service. We take it in for routine servicing ... read moreWe bought our Miele vacuum from Stark’s in 2015. From purchase to present we’ve had exceptional customer service. We take it in for routine servicing every two years. The few times we’ve had problems with our Miele over the years, they’ve fixed it with timely expert service. I’m so pleased with our vacuum that I feel like I could sell Mieles myself. I highly recommend Stark’s. hide

Stark's is a Portland institution and while it may seem ridiculous that a franchise of stores is dedicated to the sole purpose of selling and servicin... read moreStark's is a Portland institution and while it may seem ridiculous that a franchise of stores is dedicated to the sole purpose of selling and servicing something most people, including myself at one time, couldn't care less about, I say get woke. A nice vacuum is an incredibly versatile cleaning *machine* and a good one can last a lifetime—Stark's will help find the right one.Regardless, the folks at Stark's are professional, knowledgeable, and helpful. On each of my three visits, Matt was my vacuum liaison, vacuum ambassador, if you will, and gladly answered my layperson questions with attention and patience even when I showed up 5 minutes before close.I'm impressed by their generous 45-day return policy which far exceeds the stingy 30-day policy Am*zon enforces upon its hapless proletariat. Even more impressively, Stark's matches (or even beats) Am*zon prices by default and has the equipment to test any machine in-store.I purchased a new Miele vacuum confidently with the knowledge I needed to make such a decision, knowing that I could (and did) easily return to address any issues or concerns, and assured that my investment would support and be supported by a local team consisting of real human members of my community and not serve to line the already-cash-rich, morally bankrupt pockets on Mr. Bezos' aristocratic trousers or fund the increasingly prevalent and brazen exploits carried out by his Am*zon Goons™ profiteering vertical expansion of his corporate-capitalist empire and driving swiftly towards economic insolvency of the American worker. It's v good, highly recommended. hide

A good place for vacuums, central vacuum systems, repair, vacuum bags, accessories and general information.

Had the belt I needed....😁

Great service, very knowledgeable staff.

Really helpful people. Brought my vacuum in to be fixed as there was no suction. Young man inspected it found the problem and fixed it on the spot. No... read moreReally helpful people. Brought my vacuum in to be fixed as there was no suction. Young man inspected it found the problem and fixed it on the spot. No charge! Nuff said… hide

Great service helping me find our new Sebo vacuum. It works as advertised; our carpets are noticeably cleaner.

Great place learn about vacuums. They have a threat selection and do repairs on almost any vacuum.

Great customer service! Had to return two vacuum's before I found the one I really wanted. And they threw in free bags and floor attachment. I'll alwa... read moreGreat customer service! Had to return two vacuum's before I found the one I really wanted. And they threw in free bags and floor attachment. I'll always go to them with all vacuum needs. Thanks so much! hide

Took my Dyson in because the battery was pulsing after I thought I had thoroughly cleaned it. Needless to say I didn't do it very well because there w... read moreTook my Dyson in because the battery was pulsing after I thought I had thoroughly cleaned it. Needless to say I didn't do it very well because there was a clear clog up that they removed for me along with just a general cleaning/blowing it all out. The staff was extremely nice about it and didn't charge me anything. Would definitely return in the future and recommend them. hide

It is so wonderful to walk into a place and the person at the counter is so knowledgeable. My problem was diagnosed quickly- I was grateful for the lo... read moreIt is so wonderful to walk into a place and the person at the counter is so knowledgeable. My problem was diagnosed quickly- I was grateful for the low cost solution, although I know that can not always be expected. My vacuum is not easy to take apart unless you know what you are doing- I was so impressed as he quickly checked out the possible problem areas. Thank you for the wonderful service! hide

My shampoo vacuum stopped working & I took it to Starks to get fixed & they gave me a quote from $80-$100 which was fine. I told them to just ... read moreMy shampoo vacuum stopped working & I took it to Starks to get fixed & they gave me a quote from $80-$100 which was fine. I told them to just do whatever they needed to do. It took about 2 weeks which was also fine but when I went to get it, they said they contacted the manufacturer for me & had it all covered by the warranty. They were so awesome for doing that & they fixed my vacuum 🙂 highly recommend hide

Ron was most helpful....GREAT CUSTOMER SERVICE...THANKS!

Tyler was so helpful in deciding to purchase our Sebo canister vacuum. He took the time to answer all my questions and wasn’t forceful in sales. Due t... read moreTyler was so helpful in deciding to purchase our Sebo canister vacuum. He took the time to answer all my questions and wasn’t forceful in sales. Due to his information and customer service, we purchased a top of the line model! Thank you, Tyler! hide

Finally, a clean, well organized vacuum shop!!!It felt peaceful, not chaotic. Relief.

Ron was a HUGE Help...thankyou very much!!!

Diagnosed and fixed the problem in less than 5 minutes. Matt did a great job.

Good place to to your sew machine friendly people and will work to help fixes what ever the problem is