David helped me today with my “new”/“old” Miele vacuum that my daughter gave me recently. It was giving me grief because the telescopic wand wasn’t working as it should. After looking on YouTube, I figured it was toast, but wanted a professional to look at it. It was, & David pointed out to me why.He also explained why the brand name bags are better than the knock-offs (they fit better, don’t slip when you check how full they are, thereby causing them to be misaligned with what they call “the drain”).He didn’t talk a lot, but answered all of my questions, which I appreciate. Best of all, he gave me a senior discount AND I have a vacuum that works!!Thank-you, David 😁!
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