Reviews shown as written; long ones shortened at sentence breaks (…). Review total as of Oct 15, 2026; store ratings as of Oct 10, 2026.
Real reviews from real customers
★★★★★
“I am so happy that stores and services like this still exist… They know their stuff.”
Elizabeth A. · Google review
★★★★★
“I have a Dyson vacuum that I managed to break. It was out of warranty. They fixed it and got it back to me in a week. It now works better than it ever did.”
Martin R. · Google review
★★★★★
“Friendly personable staff, with strong knowledge, and no real pressure to buy. Great experience.”
Leigh M. · Google review
Ready to see us in person?
Say hi to Rick, Josh, Tyler and David. Named in 33 reviews.
“Friendly personable staff, with strong knowledge, and no real pressure to buy. Great experience.”
Leigh M. · Google review
★★★★★
“I have a Dyson vacuum that I managed to break. It was out of warranty. They fixed it and got it back to me in a week. It now works better than it ever did.”
Martin R. · Google review
★★★★★
“I am so happy that stores and services like this still exist… They know their stuff.”
Elizabeth A. · Google review
★★★★★
“This place is an absolute gem.”
Brent W. · Google review
★★★★☆
“Vacuums are expensive but pretty good quality. Josh has been so helpful and has gone out of his way to fix/replace things when I need!”
Jilliann B. · Google review
★★★★★
“Helpful, knowledgeable staff! We had a wonderful experience here. We were able to try 5 vaccuums and I am so happy to know that the vacuum I purchased can be fixed directly by them as well!”
Erin M. · Yelp review
★★★★★
“No overwhelming sales pitch, just a couple of alternatives with a quick rundown of pros and cons.”
Lena R. · Google review
★★★★★
“Excellent service. Quick, well-priced fixes on both my Miele and Riccar during two different visits.”
Michelle M. · Google review
★★★★★
“I have been buying vacuum cleaners from them for years. I am impressed by how consistent they have been over the years in service and friendliness.”
Kate F. · Google review
★★★★★
“I have used Stark’s for many long years and they never fail to impress.”
Catherine L. · Google review
★★★★☆
“Vast supply of tools to clean with. A little pricey, but top notch gear and people.”
Sam · Google review
★★★★★
“I like that you can walk out with a great vacuum and with access to people that know how to keep it tuned up for the duration.”
Christine · Google review
★★★★★
“Stark’s fixed my ailing Dyson in very little time. What a dream come true!!!”
Ingrid G. · Google review
★★★★★
“I took my simplicity vacuum to Stark’s in Beaverton, I bought my cleaner in another state, so was looking for someone local to repair it. I drove up to Stark’s, Rick came out to my car and helped me carry the vacuum in. I was so delighted with that!”
Sunita S. · Yelp review
★★★★★
“So nice to be able to try out the product in store and to be able to ask questions and not feel pressured or upsold.”
Andrea L. · Google review
★★★★★
“Stark’s has been the go-to vacuum store for decades for a reason.”
Elisabeth B. · Google review
★★★★☆
“Fellow was a bit rushed but generously let me try a vacuum at home while they repair the one I bought from them nearly 15 years ago. Fingers crossed my existing vacuum repairs aren’t crazy…”
Boheme P. · Google review
★★★★☆
“No better vacuum experts on the planet!”
Harold G. · Google review
★★★★★
“I brought in a 13 year Kirby and left with a new Titan T3600 because the Kirby repairs would be over $500.00.”
Nancy W. · Google review
★★★★★
“We’ve been coming to Stark’s for 25+ years… We’ll be coming for 25+ more!”
Joyce F. · Google review
★★★★★
“A wonderful place that gives you the feel of bygone days when you enter.”
Leslie S. · Google review
★★★★★
“I hope my vacuum lasts another 30 years but if it breaks, I’m buying my next one from Stark’s. Suck it, Amazon!”
Robert L. · Yelp review
★★★★☆
“Extremely helpful staff. They have vacuum cleaner parts for my 17 year old machine at great prices.Lost one star due to price markup. …”
Brian K. · Google review
★★★★★
“Brought in a HEAVILY used Miele vacuum that smelled like wet dog. The team replaced all the broken parts, polished it up and it works like a dream.”
Christa T. · Google review
★★★★★
“Wide selection of brands and models. No pressure sales staff…”
Carl F. · Google review
★★★★★
“I thought for sure I would need to leave my vacuum for repair but… fixed it on the spot in about 10mins.”
Louise L. · Google review
★★★★★
“I went in with some questions about which vacuum I should get… I never felt rushed to make a decision.”
Jess B. · Google review
★★★★★
“Why I like to buy local; why I like Portland; why I like Stark’s.”
Roger W. · Google review
★★★★★
“My sister purchased a repaired vacuum for me in the early 1970’s from Starks at their Grand Ave store. It lasted for over 15 years.”
Linda · Google review
★★★★★
“Go to Stark’s. Meet the nice people there and get a vacuum you’re not going to have to replace in 6 months. They even put it in your car for you so you feel like a fancy person.”
Michelle P. · Yelp review
★★★★★
“I will never go anywhere else for anything I need, I never have.”
Francie B. · Google review
★★★★★
“…deeply rooted in Oregon history… Native Oregonian I have been doing business w/Starks 40 years.”
Sallie F. · Google review
★★★★★
“A good place to buy a vacuum designed to last 20 years.”
Sir M. · Google review
★★★★★
“We are thrilled with the attention, service & help getting the right vacuum for our home.”
Gina T. · Google review
★★★★★
“…they let you test out whichever product you want.”
Christina D. · Google review
★★★★★
“…knowledgeable professionals that can recommend the best vacuum for your needs in your price range.”
Jacob P. · Google review
★★★★★
“Excellent customer service and wonderful rug cleaners for rent! I could not be more pleased with this business!”
Tana M. · Yelp review
★★★★★
“They identified the wand as the issue & reminded me I had a service plan, which I had totally forgotten.”
Vaughna C. · Google review
★★★★★
“So glad I took it to Stark’s Vacuums. They figured out that it was a known defect and coordinated with Bissell…”
Olivia H. · Google review
★★★★★
“…these fine gentlemen were able to fix my vacuum and saved me some nice chunk of change.”
Andrew · Google review
★★★★★
“We bought our Miele vacuum from Stark’s in 2015… they’ve fixed it with timely expert service.”
C. A. · Google review
★★★★★
“It is so wonderful to walk into a place and the person at the counter is so knowledgeable.”
Jennifer D. · Google review
★★★★★
“I’m a loyal customer of this business. I’ve never bought a vacuum cleaner anywhere else.”
Debby S. · Google review
★★★★★
“There are so many options to choose from, I really would have made a mistake if I had ordered it online through Amazon. There are lots of features that you can’t see from the descriptions in Amazon.”
Katherine S. · Yelp review
★★★★★
“Absolutely wonderful staff! Everyone was super friendly and knowledgeable. I’m extremely happy with them and would definitely recommend this place!!!”
Xarasia I. · Google review
★★★★★
“This place is great. The people there know what they’re talking about and they are very nice and helpful too. I would definitely go there again.”
Fuuny S. · Google review
★★★★★
“They knew what part I needed and had it stock, fast and friendly. Thank you”
Gary V. · Google review
★★★★★
“Went out of his way to troubleshoot the issue. He was helpful in every other way and will absolutely be returning for any need he could fill.”
Manfromron · Google review
★★★★★
“Had a great experience here. I learned a bit, got what I needed and my vacuum is working great!”
Daphne J. · Google review
★★★★★
“Have had a service plan for the vacuum they sold me for my retail business for years. They do great work and the plan is very affordable”
J S. · Google review
★★★★★
“They’re very helpful and clean vacuums for a great price”
Miya P. · Google review
★★★★★
“The guys at Stark’s vacuum were incredibly helpful and friendly. I would absolutely recommend their services.”
Lyndsey L. · Google review
★★★★☆
“Staff was very helpful and informative. We came in with a lot of questions. They were able to answer them and guides to the most appropriate machine for our needs.”
Michelle W. · Google review
★★★★★
“Fixed a clog in my vacuum that I otherwise would’ve had no idea how to fix in 1 minute flat. Got to check out the old vacuum museum while I waited (not long).”
Elijah P. · Google review
★★★★★
“I loved the Beaverton location when we lived in Portland, but since moving to Vancouver I love this location more! The staff is so helpful.”
Julia K. · Google review
★★★★★
“I really appreciate this little vacuum shop. The owner has always been super helpful with information & advise & service.”
Poppy S. · Google review
★★★★★
“Went there today for the second time to have them replace a part and it’s been super cheap and fast both times. And they don’t judge me for my dirty vacuum 😅”
Sadie S. · Google review
★★★★★
“Very helpful and knowledgeable staff. Fixed my vacuum on the spot for only $20.”
April H. · Google review
★★★★☆
“Very knowledgeable staff and helped us find the best vacuum for our needs.”
Daryl A. · Google review
★★★★★
“Great service! Helped me right away and fixed both of my vacuums within 5 mins. Highly recommend fixing with this company.”
Marshall · Google review
★★★★★
“Bought a new vacuum and got great service from the staff.”
Mark S. · Google review
★★★★★
“Very friendly and helpful. Changed out the pain in the butt belt from my carpet shampooer for $15. Good staff. Highly reccomend.”
Keith B. · Google review
★★★★★
“Polite and knowledgeable. Had a part in stock for an older vacuum cleaner 😁”
Cathy S. · Google review
★★★★★
“It’s a great store with everything to clean floors and carpet in the home or office. They also have parts and know how to fix even their oldest models.”
Peg B. · Google review
★★★★★
“Very efficient and helpful! Came for a belt and filter, got what I needed plus the guy cleaned up my old filter without me asking. Very nice!”
Lizzy M. · Google review
★★★☆☆
“Over priced but they have what you need gets extra star for that!”
wogels F. · Google review
★★★★★
“More than I was hoping and fast turn around too! My vacuum looked great when I picked it up. Friendly service.”
Vickie S. · Google review
★★★★★
“Sales person was very helpful and even fixed the cord in the store that we came for.”
Michael L. · Google review
★★★★★
“Super kind and honest staff. Great experience!”
T R. · Google review
★★★★★
“Very well organized place. Mainly you repair your vacuum cleaner there, but you can buy new ones as well + any supplies.”
Sergiy S. · Google review
★★★★☆
“Had to get a custom hose made and it was quick and was a fair price.”
Shawn W. · Google review
★★★★★
“Starks vacuum accepted my old broken vacuum cleaner for recycling. I dropped it off at the location, no questions asked. Great job on helping the environment 👏”
Adriana F. · Google review
★★★★★
“Great customer service! Good selection and reasonable prices.”
Cathleen M. · Google review
★★★★★
“Very nice customer service. Changed the belt for 10$ and fast service. Thank u guys”
Rosa M. · Google review
★★★★★
“Awesome customer service! Fixed the problem immediately in 5 min!”
Kathryn W. · Google review
★★★★★
“The sales associate who helped me was knowledgeable, and was able to get each item on my shopping list or find an acceptable substitute.”
Derek E. · Google review
★★★★★
“Brought my Dyson in for a cleaning and suction issue. Got it fixed up and cleaned up nice. Took a while as they are so busy, but they warned me of that and it wasn’t an issue.”
Jon S. · Google review
★★★★★
“Great service, Sunday hours and lots of parts on hand”
BoomerU · Google review
★★★★★
“A good place for vacuums, central vacuum systems, repair, vacuum bags, accessories and general information.”
Linda H. · Google review
★★★★★
“Great service helping me find our new Sebo vacuum. It works as advertised; our carpets are noticeably cleaner.”
Bill · Google review
★★★★★
“Finally, a clean, well organized vacuum shop!!! It felt peaceful, not chaotic. Relief.”
Teresa H. · Google review
★★★★★
“Incredibly helpful. Vacuum not performing as usual. Diagnosed the problem immediately and fixed it for a reasonable price.”
Maureen S. · Google review
★★★★☆
“Knowledgeable employees, good products, and wide selection in an established local business.”
Sean A. · Google review
★★★★★
“Great customer service and very knowledgeable. Immediately identified the issue with my vacuum and fixed it.”
Jozef B. · Google review
★★★★★
“Simple, efficient, no-nonsense friendly service at a reasonable cost.”
Gillian Z. · Google review
★★★★★
“Very polite. Thorough and a discount was found in regards to our extenderd warranty. Did not put on a sales pitch…bonus.”
Shirley H. · Google review
★★★★★
“Exactly the correct part. So Spring Cleaning can continue. Great work.”
Ed V. · Google review
★★★★★
“Very friendly and helpful. Excellent customer service.”
Amy S. · Google review
★★★☆☆
“Large store with plenty of vacuums. I took my Dyson there for a repair and they got it back into shape. My main complaint is between construction and lack of parking, I parked 2 blocks away, which is a long way to carry a vacuum cleaner!”
Randy K. · Google review
★★★★★
“Very nice people offering professional advice.”
Michael R. · Google review
★★★★★
“They said they don’t repair robot vacuums like Roombas but they would open it up and clean it out. Well that was all it needed and it fixed my vacuum!”
Emily K. · Yelp review
★★★★★
“Honest staff working there… Reasonable prices.. Friendly took both vacuum and carpet cleaner in for repairs and cleaning..”
Beth · Google review
★★★★★
“Those guys were on it, great customer service.”
David R. · Google review
★★★★★
“Starks vacuum is a wonderful local business they have very fair prices and excellent customer service I have been working with them for years and I am glad there here in Portland”
james h. · Google review
★★★★★
“Quick, efficient, friendly service! A local gem”
Mic C. · Google review
★★★★★
“Tyler is incredibly knowledgeable about vacuums.My wife is obsessed with vacuuming and he satisfied her requirements with the Sebo E1. He’s very honest, personable and does not push expensive vacuum cleaners. He listens carefully to his customer’s needs.His honesty is very refreshing. When I inquired about the Sebo E1 at other stores, I was exposed to such hype as it’s the vacuum cleaner of choice at the White House and Buckingham palace and not much other information.Tyler deserves special recognition and kudos on two levels:a. His ability to inform and communicate with my wife andb. recognizing and applying a 20% discount mailing flyer coupon I received in the mail the day after I purchased my vacuum cleaner.This is my fourth vacuum cleaner purchase at this store over the yearsand I plan on patronizing this store forever. …”
Jerry L. · Google review
★★★★★
“Called them looking for a Miele replacement part. My Miele is 17 yrs old and mostly aren’t made anymore. They found it for me and easy pick up when it arrived. … Thanks Stark!”
Lauren T. · Google review
★★★★☆
“Products, parts and service you can’t find anywhere else. I start here, every time.”
John H. · Google review
★★★★★
“Both gentlemen were great. Took my Dyson in for service, fixed within a few hours. Awesome customer service! Thank You.”
Michael A. · Google review
★★★★★
“The small Bissel cleaner I rented there more than once is easy to handle and the have the best spot remover I have ever used!”
Deborah W. · Google review
★★★★★
“One store after another, I only saw bagless vacs on the display. I wanted one that used disposable bags. After visiting a fourth big-box store, a customer service rep in the vacuum aisle suggested I try Stark’s. He said they had everything for vacuums. He wasn’t kidding.”
M. S. · Yelp review
★★★★★
“The level of customer service here always blows me away. They work to make you happy. They also have a very good assortment of prices and quality.”
Bryan T. · Google review
★★★★★
“Love the vacuum I got here. Totally worth every penny.”
Peter L. · Google review
★★★★★
“Very knowledgeable, a good selection, and they also offer repairs and parts”
Bernardo V. · Google review
★★★★★
“The gentleman working was helpful, knowledgeable, and patient. He made sure I got exactly what I wanted at a reasonable price. He made vacuum buying a lovely experience.”
Amy R. · Google review
★★★★★
“My family has been using this place for years. They’ve got skills and experience which shows in the work he does.”
Nadelie · Google review
★★★★★
“Great little family owned shop they went out of there way to help me. Friendly and professional I would definitely recommend 😊”
Hope F. · Google review
★★★★★
“This store was great! Friendly. Helpful. Fixed the problem quickly. I trust this store to be fair and true.”
Dianna M. · Google review
★★★★★
“Starks recommended several vacuums and let me try as many as I wanted.”
Rose E. · Yelp review
★★★★★
“Great customer service. Spent time helping me understand my options”
Carl K. · Google review
★★★★★
“Great selection of vacuums, floor cleaners, and accessories. They even had tiny little replacement parts for my outdated simplicity vacuum in stock!”
Travis S. · Google review
★★★★★
“They helped me out of a vacuum emergency by having the right part in stock and being open on Sunday. Thank you!”
Jenn · Google review
★★★★★
“We got instant, excellent service and the best price I’ve seen in years!”
Alan B. · Google review
★★★★★
“I have never been led wrong at Stark’s. The honesty, knowledge, & connection are priceless. Zero pressure is given by staff to make a sale.”
Mama M. · Google review
★★★★★
“Super quick and inexpensive repair on my vacuum. They were really friendly and gave great suggestions for upkeep and cleaning methods. Thanks so much guys!”
Aidan W. · Google review
★★★★★
“Only place I’ll ever buy a vacuum. Helpful, friendly and knowledgeable.”
Down &. · Google review
★★★★★
“How refreshing to shop at an Oregon business that has a knowledgeable salesperson, service and no pressure. A great variety of all types of cleaners and a service department and repair department as well.”
Jill P. · Yelp review
★★★★★
“Starks, specifically Erik, is a genius!!! He just taught me so much about my vacuum and keeping it running well. Thank you so much, Erik! Bend is so lucky to have you!”
Elizabeth W. · Google review
★★★★★
“Our Dyson vacuum stopped working so I brought it in. The gentleman in the store checked it over and found the problem within minutes and gave me the solution. He was really helpful and it cost me nothing. Great service!”
Grahame S. · Google review
★★★★★
“I have 4 year buy, my two vacuums at starks vacuums!! They always do a great service. Thanks 😊”
doris z. · Google review
★★★★★
“Great customer service and smile on their face. Thanks again for your help Dave and Alice ClackamasOregon”
Dave C. · Google review
★★★★★
“This place is an absolute gem. They repair and sell vacuums. They seem to mostly sell high end made in Germany vacuums like Sebo and Miele. Beautiful stuff and everything is beautifully displayed. They also have a super cool vacuum museum.I rented a carpet cleaner here and the models they have are so much better than the garbage rug doctor ones you get at Fred Meyer etc. My rugs got all their life back! So much brighter and full of color. And these cleaners don’t leave your rugs super wet like the cheap models do.Highly recommend this spot!!”
Brent W. · Google review
★★★★★
“This place is awesome! Rick was very helpful, super kind and overall knowledgeable. The vacuum worked well, good prices, overall had no issues.”
Inara H. · Google review
★★★★★
“I am so thrilled to have found Stark’s, because I moved here recently and lamented leaving my great vacuum-repair place in Seattle. The reviews led me to Stark’s, and my visit yesterday greatly exceeded my expectations. Plenty of easy parking, to start with, so I had no problem lugging my heavy Riccar inside. Rick immediately asked how he could help. I had “broken” my vacuum by catching very long rug twine in it and overheating the motor. No problem — he switched out the belt, removed all the twine, and now it’s as good as new. No idea how much he would charge me — until he said “That’ll be ten dollars, please.” I asked my daughter and son-in-law how much they thought it cost and they guessed $125 and $150. I am so happy that stores and services like this still exist, and I will be going back to Stark’s for future repairs and whenever I have to buy a new vacuum at some point. The store was quite large, neat as a pin, and very well-organized with everything one might need related to vacuums. Love the service focus — not “appliances and vacuums” but VACUUMS. They know their stuff.”
Elizabeth A. · Google review
★★★★★
“Always helpful and nice”
Carrie G. · Google review
★★★★★
“Are you kidding me? If you are in the market for a new vacuum this is the ONLY place you should visit. Very knowledgeable technicians will guide you through the options, pros and cons of various vacuums. Is your vacuum on the fritz? They can take care of that!”
Alisa B. · Yelp review
★★★★★
“Josh went above and beyond to check his warehouse and every store inventory to find me the exact model I was looking for same day so I wouldn’t have to wait for it to be shipped. He even went to another store to pick it up and bring it to his location for me.”
Joseph H. · Google review
★★★★★
“Tyler was awesome in helping me fix the broken prong on my vacuum. He wasn’t trying to force sales and seemed genuinely happy to offer advice.”
Shelby J. · Google review
★★★★★
“Walked in with a vacuum at the end of its useful life, walked out with a new vacuum that’s exactly what I need. No overwhelming sales pitch, just a couple of alternatives with a quick rundown of pros and cons. Two-day shipping can suck a brick, I was out in 15 minutes. As an added bonus they held on to my dearly departed Kenmore for proper disposal.R.I.P. Ken, courageous in the face of adversity (10 years of suffocating pet hair).”
Lena R. · Google review
★★★★★
“The guys at Stark’s vacuums were super helpful today by reattaching my vacuum hose, clean out some drywall that had somehow gotten stuck inside, and changing the filters. (Gotta keep the vacuum away from construction projects now.) I appreciate their expertise and friendliness.”
Melanie R. · Google review
★★★★★
“I buy new Vacuums were because of the service and quality.Please never stop having great customer service !”
Brandon C. · Google review
★★★★★
“David helped me today with my “new”/“old” Miele vacuum that my daughter gave me recently. It was giving me grief because the telescopic wand wasn’t working as it should. After looking on YouTube, I figured it was toast, but wanted a professional to look at it. It was, & David pointed out to me why.He also explained why the brand name bags are better than the knock-offs (they fit better, don’t slip when you check how full they are, thereby causing them to be misaligned with what they call “the drain”).He didn’t talk a lot, but answered all of my questions, which I appreciate. Best of all, he gave me a senior discount AND I have a vacuum that works!!Thank-you, David 😁!”
Cathryn W. · Google review
★★★★★
“The store has top of the line products and a large section of vacuums, shampooer steamcleaners and much more. The staff are great, warm, friendly, and attentive. Although everything is top of the line the prices are pretty darn good they range from affordable to well not so affordable but easy to manage. They also do repairs and most repairs are decently priced and the service staff are extremely helpful. Great place to shop😀 👍”
Nancy H. · Google review
★★★★★
“Get your vacuum, your belts and your bags here. They’ve got ’em all. Excellent service, knowledgable staff… qualities you’ll never find at the big box stores.”
kathleen d. · Yelp review
★★★★★
“I wanted to offer a wonderful report card for Stark’s Vacuum Service. This is a professional, conscientious, team! I have been buying vacuum cleaners from them for years. I am impressed by how consistent they have been over the years in service and friendliness. I highly recommend them!”
Kate F. · Google review
★★★★★
“I was searching for a vacuum that will last me a very, very long time. Rick answered all of my questions and helped me pick out a Sebo E3. While I’m not usually one to purchase a service plan, you really can’t beat the value of the plan offered by Stark’s. It was a no-brainer. I am in love with my new vacuum and can’t believe the difference in suction power (and reduction in noise) compared to my old stick vacuum. I am thrilled with my purchase and with the customer service I received!”
Lauren · Google review
★★★★★
“We’ve always had such wonderful experiences with this Stark’s location. Today we received extraordinary help from Tyler, who knew exactly how to repair our beloved vacuum. He offered warm and incredibly helpful service that is indicative of a business that goes the extra mile for their customers. Highly recommend. We will without a doubt purchase our next vacuum with them, and continue to refer friends and family to this location!”
Sara S. · Google review
★★★★★
“Great experience! I worked with Rick at the Beaverton store and ended up buying a Sebo K3. The guy knows his products and answered all my questions thoroughly. If you have questions, Rick is your man!”
Mark W. · Google review
★★★★★
“Rick was friendly and knowledgeable and a great help in finding the right vacuum. I bought a new vacuum and it was a great experience. Thanks Rick! I also appreciate the deal they offered for follow-up servicing.”
Nolan D. · Google review
★★★★★
“I brought in my old steam cleaner, that I didn’t even buy from there, because the rollers no longer were rolling. Instead of putting it aside and letting me know he would call me later with an estimate, he looked at it immediately, figured out exactly what was wrong, looked up the right part, and then sold it to me at a very reasonable price. He even showed me where and how to install it instead of trying to charge whatever the labor fee would’ve been for him to do it. He was very quick, nice, and courteous. I’ll definitely be taking all of my vacuum and steam cleaner needs back to this location.”
John C. · Google review
★★★★★
“There was little pressure from the sales folks, and I looked around for a while before asking one of the salespeople about what I needed. I gave him my criteria, and he directed me to a model at once, without trying to sell me something more expensive.”
John T. · Yelp review
★★★★★
“Excellent service and helpful guide.”
Huy T. · Google review
★★★★★
“Took my 6 yr old SEBO in because the carpet attachment stopped working. Stellar 5 Star service! They identified the wand as the issue & reminded me I had a service plan, which I had totally forgotten. Informed me I had a discount coming because of the service plan and then assisted me with potential hand held vac’s. Outstanding service, in and out in under 30” with everything repaired and hand vac recommendations. Highly recommend this location! Staff is incredibly helpful.”
Vaughna C. · Google review
★★★★★
“Quality vacuums with excellent service. I like that you can walk out with a great vacuum and with access to people that know how to keep it tuned up for the duration. Thanks, Scott!”
Christine · Customer review
★★★★★
“Doug at the Beaverton location is “ALWAYS” helpful, knowable, polite and welcoming. Today, he helped me put a new bag on my vacuum cleaner…I couldn’t believe I couldn’t get that dang thing on…he not only put it on, but offered to carry it to the car for me…I’m always happy to see him behind the counter when I go there Please thank him”
Sharon Russell · Customer review
★★★★★
“I own a cleaning business and my vacuum was clogged AF! I needed a quick fix and the staff got it cleared real fast. In and out in less than 10 minutes! Thanks guys!”
Cpt. J. · Google review
★★★★★
“Brought in my old Kirby I got off eBay to have repaired and Stark’s did a wonderful job! My old man works perfectly now and I couldn’t be happier. They did make sure I knew it might take some time and parts could be on the pricier side, but I was more than happy to pay them whatever they asked just to get this beauty up and running. They helped me restore a little piece of my childhood and I’ll be forever grateful! Thank you Stark’s ❤️”
Vera W. · Google review
★★★★★
“Friendly and informed customer service.I went in with some questions about which vacuum I should get, I had one in mind and Joshua walked me through the pros/cons of that one and others in the same price range. I have chronic back pain (and 2 staircases) and it was important for me to find something lightweight, effective, and would last for many years. I never felt rushed to make a decision or like I was taking up too much time with all my questions. Ultimately, I’m very happy with the service here and the vacuum I ended up choosing. I even convinced a coworker and my parents to shop here and they report the same excellence.”
Jess B. · Google review
★★★★★
“It was fun trying out the new vacuums and seeing all the bells and whistles that are available.”
Melanie T. · Yelp review
★★★★★
“Sale’s technician stayed open for me and was really helpful in fixing my vacuum cleaner. Don’t know why their rating is only 3.5 stars. These guys deserve to have 5+ stars. I’ve come here 3 times now to get my vacuum fixed and it was fixed everytime. Did I mention the selection and wide variety of high quality and affordable vacuum cleaners. Don’t pay attention to the reviews, these guys are legit and know their stuff. Great experience and great customer service!”
Cephas P. · Google review
★★★★★
“I bought a sebo vacuum for my cleaning business, and would never dream of a different vacuum. The price is right for the quality. This vacuum crushes all tasks that come up on a cleaning job: the telescoping pole reaches the ceiling to clean the hvac exchange, and gets deep underneath beds. The different nozzles needed to get into corners and crevasses are built into the vacuum ready to pull out at any moment to get the job done. The handle of the vacuum has a long curve which makes the vacuum durable to pick up cotton balls and other small trash items. SEBO is a company that believes in sustainability-when parts of the vacuum break down, it can be fixed because the company continues to manufacture the parts needed to fix it unlike other companies. SEBO builds their products to last and be fixed which decreases the impact on landfill. The owner is helpful and prompt to fix issues with the vacuum that come up following accidents. I couldn’t give higher regards to this business and this vacuum build.”
Wanda W. · Google review
★★★★★
“Super wonderful place! We accidentally sucked up a cat toy and after messing with the vacuum decided we needed extra help to get it out….very nice gentleman told me to bring it in and they would take a look. He had it hooked up and got the toy sucked out in less than 1 minute! Since it was quick and easy, he didn’t even charge me! Absolutely the best experience I’ve had with a business in forever! Give this location all your business! Huge Thank you!!”
Megan R. · Google review
★★★★★
“Had a great experience working with Josh! Thank you guys!”
Joey K. · Google review
★★★★★
“I needed a check up for my ten year Kirby vacuum. I just needed to be sure everything was in order. I’d like to say thank to the people at the shop on Dean Swift Rd. In Bend, Oregon.It had been a little noisy and I like to keep everything in order. The people at this shop were ready to do the work quickly and results were great. My Kirby looks and performs like new. It was all cleaned and shined up. My vacuum moves swiftly with no more noise or creaking. The performance on all levels is fine and I can hardly wait to clean my rugs later this year.”
Sally H. · Google review
★★★★★
“Ethan was very polite and informative even though they did not have something in my price range. Thanks for the help!”
Ryan S. · Google review
★★★★★
“Great Service! Ethan was very polite and informative even though they did not have something in my price range. Thanks for the help!”
Ryan S. · Google review
★★★★★
“Great service, very professional”
Jeremy F. · Google review
★★★★★
“I was greeted kindly, listened to and walked away with an amazing German made vacuum with a 10 yr warranty! Love the great customer service!”
Robin S. · Yelp review
★★★★☆
“We love Starks, great history, great people. This 2nd Riccar rebuild love the brand, but the front light was not working we hope it is safe from any inop electrical issues? Great vaccum!!”
Great Repairs · Customer review
★★★★★
“Excellent service! My older vacuum had a clog and David unclogged it on the spot, made sure it was functioning, and sent me along with new vacuum bags for under $50. That’s amazing these days.”
lana s. · Google review
★★★★★
“Premier purveyors of a very necessary household appliance. Wide selection of brands and models. No pressure sales staff (be sure to say ‘hello’ to Star the store guardian). Their former location is now an upscale hotel (!) so they relocated a few years ago to SE Grand and Couch. Parking can be a bit of a challenge, especially with various construction projects in the area.”
Carl F. · Google review
★★★★★
“The best customer service in the world!!! We needed a new part and the representative was so helpful. Will always buy from Shark!!!”
Debi · Customer review
★★★★★
“Christopher is the vacuum expert I needed! Highly recommend this shop if in need of any assistance and ask for Christopher”
Ben B. · Google review
★★★★★
“Great customer service at this place!! Went there today for the second time to have them replace a part and it’s been super cheap and fast both times. And they don’t judge me for my dirty vacuum 😅 the guys are always also very friendly.”
Sadie S. · Google review
★★★★★
“We have been customers of Stark’s for decades, going back to the days when we would visit large store between (what was then) SE Grand and SE Union Avenues, and there were not as many convenient neighborhood locations. Since then, we have purchased various cleaning aids, had repair work performed, and obtained spare parts (such as drive belts) for the machines in (almost daily) use in our house. When our youngest daughter moved out, her first vacuum cleaner came from Starks. The folks behind the counter at the SE 83rd & Stark Street location are unfailing in their courteous customer service, and the pricing is always fair. [One note: Just recently (on a Monday afternoon), the Montavilla Sewing Center (at the Montavilla location) had been partitioned off from Starks. That may have been a temporary measure since there was a sewing class in progress at the time. The partition caused patrons to use specific exterior entries to the emporium of their choice rather than being able to commute freely between the two businesses within the building.]”
Carl F. · Google review
★★★★☆
“My husband actually looks forward to vacuuming because it works so well! It is high quality and we expect it to last for a long, long time.”
Katie H. · Yelp review
★★★★☆
“Staff was friendly and accommodating.”
Pattye · Google review
★★★★★
“Very helpful and nice, helped clean and fix my vacuum! This was my first time here and I didn’t get charged.”
camila c. · Google review
★★★★★
“I have only great things to say about this location! Amazing staff, very helpful, Tristan always goes above and beyond and is extremely helpful.”
Steven W. · Google review
★★★★★
“Huge selection- wide price range. Tons of vacuum cleaner bags, filters and accessories. Great customer service. They also service and repair!”
Kimberly R. · Google review
★★★★★
“Absolutely the best customer experience I’ve ever experience. My partners claimed the vacuum was broken and wanted a new one, but these fine gentlemen were able to fix my vacuum and saved me some nice chunk of change. Gladly appreciate your work! Thank you.”
Andrew · Google review
★★★★★
“Extremely helpful and polite. Went in for a repair and they fixed it immediately. Wouldn’t take any money, just asked for a recommendation. I’ll gladly give it!”
Mary E. · Google review
★★★★★
“This place is hands down the best. Nobody can compete with their customer service and expertise. My kid vacuumed up a ball that got stuck inside my Miele. Brought it in and they took it apart and removed the ball on spot. Stark’s has been the go-to vacuum store for decades for a reason.”
Elisabeth B. · Google review
★★★★★
“I decided not to get another vacuum at a big store like Target, but to go to a specialty store. This led me to Stark’s, where the customer service rep showed me a Miele canister vacuum. The guy knew his vacuums!”
Y C. · Yelp review
★★★★☆
“They don’t carry iRobot parts; when asked about whether they could order parts, they recommended I buy off Amazon since that’s what they would be doing anyway.”
Steven S. · Google review
★★★★★
“Tristen was so helpful. This place is gold in the customer service dept. thank you”
skaggster · Google review
★★★★★
“Fabulous customer service! My vacuum hose had clogged. I walked into Starks in Beaverton. Rick greeted me fixed it pronto then double -checked it. He was very polite and did not even charge me. This is not the first time I’ve had them help me, and each time, the staff has been great!”
Patricia Griffiths · Customer review
★★★★★
“My hubby and I rented a carpet cleaner and the cleaner worked so well! Out carpets in our home look brand new! The employee was very friendly and took his time to explain to us how to use the cleaner, which is very easy to use. Our family is definitely renting a carpet cleaner from “Starks” again!”
Paula M. · Google review
★★★★★
“Tyson was extremely helpful and we didn’t feel pressured to buy right away. We did go back and get our new vacuum there and are very pleased with the warranty and service availability in store!”
Marie R. · Google review
★★★★★
“Tyson was awesome & helped us get a Sebo Automatic Pet Vacuum. Our carpets have never been so clean. We already can tell our home is cleaner & we feel our air quality is much better too. We are thrilled with the attention, service & help getting the right vacuum for our home. I’m so excited we got a hospital grade vacuum to clean like we’ve never clean before. Truly happy! Thanks Tyson for the fabulous presentation.”
Gina t. · Google review
★★★★★
“Thank You Gayla for being so helpful and kind! Starks at Tanasbourne has a great selection and they let you test out whichever product you want. Excellent customer service”
Christina D. · Google review
★★★★★
“Starks carpet cleaner rental is an awesome deal! It far exceeded my expectations on a carpet I thought was hopeless and made it look like new. The machine was easy to use and the rental cost was far more affordable than hiring a service. Gayla who helped me was extremely knowledgeable and helpful. The store is very clean and filled with a wide variety of vacuum models. Glad to support a local family owned business!”
Annee A. · Google review
★★★★★
“I bought a Miele vacuum from them many years ago, and the hose on it just broke. I called to ask what I should do. They said, “Bring it in to any of our locations!”
Elizabeth H. · Yelp review
★★★★★
“Staff was very helpful! I had a broken powerhead for over a year and I took the chance to see if they could fix it. They gave me an estimate and it was very reasonable! When I got it back it wouldn’t turn on so I panicked and rushed back to Starks. They took their time to see if it’s was an electrical issue, but it turns out I just didn’t know how to use my own vacuum (I didn’t know there was an ON button). Slight embarrassment, but I am happy with the results!”
Terry T. · Google review
★★★★★
“Went in with a vacuum Stark’s doesn’t sell or service. The 2 men at the counter still inspected it. They made a recommendation & searched online for my vacuum’s part. They knew what to look for & saved me hours of digging online. I’ll definitely shop Stark’s next time my family needs a new vacuum. Definitely telling this story to friend & coworkers Thx!”
Micheal Loumena · Customer review
★★★★★
“starks quick. Know wht there doing . I would repeat business over and over.”
Travis H. · Google review
★★★★★
“Gayla was extremely knowledgeable and helpful, she was able to help multiple customers at once. If I have any questions or concerns I am going straight to her.”
Ryan S. · Google review
★★★★★
“Stark’s is a Portland institution and while it may seem ridiculous that a franchise of stores is dedicated to the sole purpose of selling and servicing something most people, including myself at one time, couldn’t care less about, I say get woke. A nice vacuum is an incredibly versatile cleaning *machine* and a good one can last a lifetime—Stark’s will help find the right one.Regardless, the folks at Stark’s are professional, knowledgeable, and helpful. On each of my three visits, Matt was my vacuum liaison, vacuum ambassador, if you will, and gladly answered my layperson questions with attention and patience even when I showed up 5 minutes before close.I’m impressed by their generous 30-day return policy which far exceeds the stingy 30-day policy Am*zon enforces upon its hapless proletariat. Even more impressively, Stark’s matches (or even beats) Am*zon prices by default and has the equipment to test any machine in-store.I purchased a new Miele vacuum confidently with the knowledge I needed to make such a decision, knowing that I could (and did) easily return to address any issues or concerns, and assured that my investment would support and be supported by a local team consisting of real human members of my community and not serve to line the already-cash-rich, morally bankrupt pockets on Mr. Bezos’ aristocratic trousers or fund the increasingly prevalent and brazen exploits carried out by his Am*zon Goons™ profiteering vertical expansion of his corporate-capitalist empire and driving swiftly towards economic insolvency of the American worker. It’s v good, highly recommended.”
joel · Google review
★★★★★
“Had the belt I needed….😁”
Melinda D. · Google review
★★★★★
“Great service, very knowledgeable staff.”
Aren E. · Google review
★★★★★
“I was getting tired of replacing poorly designed vacuums from big box stores every 2 years after they started making weird noises & stopped doing their job. After (probably too much) online research, I liked what I saw /read about Miele canister vacs.”
Dave V. · Yelp review
★★★★★
“Great place learn about vacuums. They have a threat selection and do repairs on almost any vacuum.”
Gayla G. · Google review
★★★★★
“Diagnosed and fixed the problem in less than 5 minutes. Matt did a great job.”
Mary G. · Google review
★★★★★
“Ron was a HUGE Help…thankyou very much!!!”
Reid M. · Google review
★★★★★
“Ron was most helpful….GREAT CUSTOMER SERVICE…THANKS!”
Reid M. · Google review
★★★★★
“I was at montavillia sew shop picking up my sewing machine,they are some very nice people there.very helpful”
beatrice c. · Google review
★★★★★
“Good place to to your sew machine friendly people and will work to help fixes what ever the problem is”
Karl K. · Google review
★★★★★
“Tyler was so helpful in deciding to purchase our Sebo canister vacuum. He took the time to answer all my questions and wasn’t forceful in sales. Due to his information and customer service, we purchased a top of the line model! Thank you, Tyler!”
Randy K. · Google review
★★★★★
“Joshua helped us today and he is absolutely awesome! Very friendly, professional, great service, and quick as well! Did a very thorough job on my grandma’s poor, probably 10 year old vacuum. Got it going again like new! Thank you so much!”
Danni D. · Yelp review
★★★★★
“Store staff is friendly and super helpful. I bought a plain-jane upright (remember, nothing here is plain) from them a year ago and it’s the best vacuum I’ve owned. If you want a machine that actually cleans see them 1st. Located next to Bevmo.”
Samuel K. · Google review
★★★★★
“Such a lovely buying experience. The sales man was knowledgeable and helpful. In an age where so much shopping is done online, it was so nice to be able to try out the product in store and to be able to ask questions and not feel pressured or upsold. Would absolutely purchase another vacuum from them.”
Andrea L. · Google review
★★★★★
“Very knowledgeable owner, Mr Stark, old family name. Only carry the higher end quality vacuum cleaners. Repair services are also available, and that’s a very good thing.”
Rick C. · Google review
★★★★★
“After 25 years my vacuum’s motor died. I loved my Royal. Bought it at Starks all those years ago. Starks have been so helpful and knowledgeable through these years. Royals are made anymore, so I bought a Ricar vacuum. Hope it serves me well. The salesman Alex was great. I will never go anywhere else for anything I need, I never have.”
Francie B. · Google review
★★★★★
“This place literally sucks”
Dan L. · Google review
★★★★★
“Knowledgeable, helpful, and fair.”
Alyssa K. · Google review
★★★★★
“Quality products and service at competitive prices. Get your vacuum here from knowledgeable professionals that can recommend the best vacuum for your needs in your price range. BTW Miele is worth the extra money, don’t go Dyson if you want a lasting high quality vacuum”
Jacob P. · Google review
★★★★★
“Brought in a vacuum that kept spontaneously shutting off and was wow’d by their service. The guys behind the counter were super nice, knew exactly what to look for, and fixed my vacuum in under 10 minutes.”
Ori M. · Yelp review
★★★★★
“Muy bien porque tiene aspiradoras miele y yo buscaba una y además fue muy amable el que atiende”
Guadalupe L. · Google review
★★★★★
“Over the past 15 years, I’ve bought 2 HEPA vacuums and a carpet cleaner from this location and I have them serviced here as well. I always have a good experience. My most recent purchase was a Miele C3 with their service package which has been invaluable, even when I’ve made a mistake that required extra service and nearly ruined my vacuum. I have so much appreciation for this store and their customer service.”
Lorie C. · Google review
★★★★★
“Super nice people, very informed”
Steven R. · Google review
★★★★★
“Best place for doohickeys that make the job go better or easier. Horse hair brush is the perfect tool to paint perfect trim.”
Dustin M. · Google review
★★★★★
“Josh was very accommodating and went above and beyond in locating the vacuum model that I wanted. He also answered my questions to make sure what I had in mind would work for my needs (hardwood and wool rugs). Great experience all around!”
Morgan L. · Google review
★★★★★
“Our airvac system broke and Ron Jesser was sent out to fix it for us. He was great and fixed it in no time.”
Tim G. · Google review
★★★★★
“They helped me with my Warranty when they could have very easily sold me a new one.”
Liz D. · Yelp review
★★★★★
“Hopefully another 30 year vacuum purchase!”
Capi R. · Google review
★★★★★
“Good service and good selection of products.”
John W. · Google review
★★★★★
“Please carry the Nellie floor cleaning liquid. I’m very happy with my new vacuum and Nellie too.”
Hollie l. · Google review
★★★★★
“Exelente servicio y precios honestos”
clasico62 · Google review
★★★★★
“I came here knowing exactly which vacuum I was looking for. The gal who helped me was really knowledgeable, and super pleasant to work with. She got me set-up with a service plan, and even offered to schlep my new vacuum to my car.I love my new Miele, and I’m really happy I went to Stark’s for it. They know their vacuums and take great care of their customers.”
Brittany B. · Google review
★★★★★
“I brought in a craftsman vacuum. He immediately replaced a piece that had fallen off and now it works beautifully. Great job!”
Kelly S. · Yelp review
★★★★★
“Great customer service as always”
Judy B. · Google review
★★★★★
“Very quick and helpful”
John C. · Google review
★★★★★
“Consistently had good experiences with Starks. Alex was super nice and helpful. He was able to fix my issue on the spot, and even gave me a discount because he’d quoted me lower than the part ended up being. Will continue to take my vacuums here for service!”
Liz R. · Google review
★★★★★
“Rick and the team here are great: fair, accommodating, knowledgeable. I would trust much more than a vacuum cleaner to these guys.”
Nick L. · Google review
★★★★★
“I went in to have my vacuum fixed (tried cleaning but apparently that wasn’t the problem). The guy at the store was upfront about the cleaning charge, let me know the vacuum I had was really only built to last a year or two (I’ve had it for two), and presented me with some alternatives but didn’t push to sell anything. I was so impressed by this that I looked at other vacuums, found a cheap one that worked just as well as my old one, and bought it. Fast, honest service – something you don’t encounter a lot anymore. Thanks for making a simple, first-time visit to a vacuum store a good experience!”
Adam A. · Google review
★★★★★
“Jeff and Rick at Starks we’re amazing to work with. The equipment they offer and pricing were great. Working with them was far superior to working with the large box stores or the stores that offer carpet cleaning rentals as a side. Will use in the future and highly recommend. Thank you both.”
Andy W. · Google review
★★★★★
“Josh and his fellow employees are on their game-They stand by their warranty and when they do a tune up on an extended warranty program they “do it all” I cant express how pleased i am with their service and attitude- Highly recommended!!!!”
Rich J. · Yelp review
★★★★★
“The lady was SUPER helpful and knowledgeable over the phone and took the time to try to troubleshoot my vacuum. I couldn’t fix it myself so I took the vacuum in and met her (I didn’t grab her name) and Barry. They were both incredibly helpful and fixed my vacuum for me right away! I was also looking at cordless vacuums and Barry took the time to explain to me the pros and cons of each. I will DEFINITELY be buying all my future vacuums from them and would recommend them to anyone in need! They have a fantastic staff and that’s a rare find, in my opinion.”
lisa k. · Google review
★★★★★
“I always thought it was odd that a vacuum store still existed but after returning my third vacuum to Costco I stopped in Starks. Very kind, friendly and knowledgable. Got a vacuum to fit my budget that’s lasted years now. I’ve been back several times for belts/bags and a carpet cleaner after I let my freshly skunk sprayed dog in the house to roll around. Starks will take care of you with a high level of kindness, knowledge and professionalism.”
John C. · Google review
★★★★★
“Very efficient, helpful & friendly.”
William M. · Google review
★★★★★
“The store is very clean I was helped by both a very nice gentleman and a beautiful lady! They were amazingly helpful with getting the correct cord for my Kerby I got bags and they totally went the extra steps with helping best customer service 😁”
Shay M. · Google review
★★★★★
“I have been using this specific location for about 12 years now !Good products to choose from and always great pricesSuper friendly people working at this location and Josh always greets me by name as I’m walking inKeep it up guys!!!”
santos T. · Google review
★★★★★
“Jessie at stark’s Vacuums is amazing, his customer service is the best, always with a smile, ready to help. If you are looking for a vacuum check them out.”
Ginger M. · Google review
★★★★★
“Very professional customer service”
Eduardo C. · Google review
★★★★★
“We have a small portable simplicity and a larger simplicity – excellent US-made machines – and an older royal that is still going strong after 25 years.”
Spamo O. · Yelp review
★★★★★
“Super duper service by Kay (Kate) thank you for doing the extra.”
Rosh H. · Google review
★★★★★
“We’ve worked with Starks for years and always received excellent service. Recently we bought a new vacuum and received great advice and assistance from Jesse Alexander. We love our new Miele vacuum – It really sucks!!!”
Tom &. · Google review
★★★★★
“SHOUT OUT to Larry who, while working alone one Sunday morning, helped 3 people including me in a short period of time. He acknowledged customers as they entered but remained attentive to the customer he was helping. I was in a jam and didn’t expect to get any help on a Sunday morning, but Larry was there and found a solution to my problem…how to clean gravel, balloons and small safety pins from a 2700 sq ft ballroom. The regular vacuum would not pick up this type of debris from the carpet. So Larry showed me the commercial vac with strong suction in an easy-to-carry backpack. It was more than I hoped to spend, but found it was a great value when it worked perfectly! Larry knows his stuff. Larry offers exceptional customer service. Thank you Stark’s Vacuums and thank you Larry!”
Melodi R. · Google review
★★★★★
“I took my orec vaccume here to get it serviced. They did an excellent job and it works like new. They told me it would be done in a week but had it ready after only a few days. Don’t waste your time going anywhere else. The employees are very knowledgeable and know many vaccume jokes.”
Kidogo84 · Google review
★★★★★
“Great locally owned business. I’ve now been in twice and never actually been a customer. The great service at the counter resolved the issues. Pro level service. Spectacular customer care and knowledge. Prices were reasonable for any repair. Go here first for any vacuum needs…..”
Matthew K. · Google review
★★★★★
“I almost took my broken Dyson back to Costco after 2 years of owning it. However uncertain if it would end up in the landfill, I opted to take it to Stark’s for repair. They ordered me a new part and I had them service and clean up my vacuum as well. Works great now and I helped the environment as well. A wonderful place that gives you the feel of bygone days when you enter. I will most certainly be going back.”
Leslie S. · Google review
★★★★★
“First took a 30 year old Kirby to them for repair and was happy with their service. After the Kirby finally died, I bought a new vacuum from them. I love the vacuum and I really like the warranty and routine service to keep it in tip top shape.”
Kathryn C. · Google review
★★★★★
“Great products and great customer service. I bought a Simplicity vacuum from Stark’s and have had it serviced at this location.”
V S. · Yelp review
★★★★★
“These guys know vacuuming .. they charge a fair price but where else can you go for the best”
Rainbeaux · Google review
★★★★★
“Tyler was great in helping us find the right vacuum for us. He didn’t try to upsell or push products on us, but rather informed us of our different options and was extremely knowledgeable about everything on the sales floor. There’s a reason the Starks have been in business for 80+ years!”
Daniel B. · Google review
★★★★★
“We’ve been to Stark’s a few times, and every time we go there, they’ve always made everything super convenient. The employees are awesome. They’re really nice, and always available for you. Customer service is the number 1 priority there, and you can feel it. I thank them so much for the help!”
SH G. · Google review
★★★★★
“Jesse Alaxander is so helpful and knowledgeable. If possible I will always go to him first unless he is not availble but really everyone I have dealt with has been kind and helpful. I really appreciate the outstanding and individual service he provides and his well mannered, friendly, conversave, ways while he is still helping me with my needs. Thank you so much Jesse and to starks vacuums for hiring great people like Jesse! I will be a forever customer for big and small purchased as well as maintenance on my equipment. You’re the best Jesse!”
Misty H. · Google review
★★★★★
“The service was fantastic and Jessie was very helpful.”
Emily P. · Google review
★★★★★
“Has always had any parts I’ve needed for any vacuum I’ve ever had.”
Kristina A. · Google review
★★★★★
“Jesse was GREAT at helping make the right choice for my vacuuming needs. But it was Leo who was the real star! Such a great service man pin pointing what was wrong with my original vacuum that led me to needing Jesse’s service. I would highly recommend checking them out for good, honest help!”
Julie P. · Google review
★★★★★
“I’ve also taken a carpet shampooer to Starks for service after some rubber bands broke inside of it. They charged a small fee, which I was glad to pay, and got it back to me the same day. Great staff. Great service. Highly recommended.”
Mike A. · Yelp review
★★★★★
“Great group of guys that know their stuff!”
Jeff B. · Google review
★★★★★
“The service was excellent. The employee helped me carry my vacuum into the store and then back to my car when I was done. He installed a new belt and filter quickly, and cleaned my roller brush. He was very friendly and courteous, and answered all my questions. I had been considering ordering the parts online and doing it myself, but I’m glad I went here first.”
Teagen T. · Google review
★★★★★
“Excellent service. Fast and can find what I need. Most wonderful place. Meet us at car and carry in and out.”
Debra C. · Google review
★★★★★
“I really like these guys…. Very helpful when it comes to vacuums and carpet cleaners.”
Antworks P. · Google review
★★★★★
“Great service! Had the vacuum I wanted at a reasonable price. They even carried it to my car! Thank you Stark’s!”
Judi B. · Google review
★★★★★
“Great products, great service.”
Zach L. · Google review
★★★★★
“Very knowledgeable and beyond friendly service. More than pleased with the vacuum I purchased. Also trying all the vacuums in the store is worth the trip! So many great choices for any budget.”
Brogan B. · Google review
★★★★★
“The thing is solid as a tank. A bit heavy to maneuver but boy does it do the job. Its also easier to fill and clean than any carpet cleaner I’ve dealt with. Plus, cleaning the brushes is super easy.”
Morning M. · Yelp review
★★★★★
“Excellent service, nice people.”
Rod W. · Google review
★★★★★
“Very helpful, like a pop and mum shop!”
Jerry Y. · Google review
★★★★★
“This is five star service. Knowledgable, friendly, good value and a firm handshake. I am delighted to have purchased a high quality vacuum at a reasonable price from a local shop. And yes, they carried my new vacuum to the car and I felt like a queen. A queen with a new, excellent vacuum. Look out dog hair, I’m comin’ for ya.”
Michelle Y. · Google review
★★★★★
“Super fast and friendly service. Honest and knowledgeable. Fantastic store.”
Crystal S. · Google review
★★★★★
“Had a great experience here! Worked with Larry. He didn’t try to upsell me or waste my time. Just asked about my household (carpeted bedrooms & lots of pets) and showed me a few options. He actually recommended the cheaper option for me (though he still showed me the others for my reference) since he felt like it was a better fit. Went through the pros and cons then once I chose it, they built it for me and carried it right to me car! Great experience! Will definitely be back if I need anything else.”
krys l. · Google review
★★★★☆
“They had Kirby bags both kinds HEPA and regular”
Terri H. · Google review
★★★★★
“Fantastic service and product lines. I’ve wanted a Miele canister vacuum for at least 10 years. It was so great to get a personalized i store demonstration so that I knew I was purchasing the right option. Brought it home and even the cat loves it (okay…. so she just doesn’t HATE it like she does the older, louder vacuum). Thanks, specifically to our salesman, Joshua Dugas.”
Jen P. · Google review
★★★★★
“Great buying experience”
David S. · Google review
★★★★★
“When picking up my upright vacuum I asked if they recommended any hand vacs. (The hand vac I had before was from a big box store and lasted about 3 weeks.) I figured if they do repairs and sell products they stand behind — they were the ones to ask. I was shown a couple options and left with the perfect hand vac for our family’s needs.”
Jennifer B. · Yelp review
★★★★★
“I rented a carpet cleaner from them and it was a quick and easy process! While I was using the cleaner it stopped working and so I called them to tell them. They ended up holding one over night to make sure I had one in the morning and reset my rental time. I would definitly suggest going here first for rentals and getting a new vacuum! Thanks Beaverton store!”
Jeff M. · Google review
★★★★★
“Took my small carpet cleaner here for factory warranty repair. Called first to confirm they offered the service and they were warm, friendly, and helpful over the phone. Lots of staff to help you when you arrive. Will go back for sure for repairs on anything in the future.”
Natalie D. · Google review
★★★★★
“I bought my vacuum here and have had it worked on here. Everyone is always super friendly and helpful. When I recently dropped off my vacuum for repair they gave me an accurate estimate of how long it would take. Gave me a call as soon as it was done. I purchased the warranty plan which I highly suggest since you can take your vacuum in and have it serviced and cleaned and they won’t charge you any additional for. I will purchase from these guys again in the future.”
Jaynee L. · Google review
★★★★★
“Stark’s employees never try to sell something you don’t need. We’ve been loyal customers for years.”
Trisha M. · Google review
★★★★★
“Amazing experience. I came in expecting to have hundreds of dollars of repairs. Instead great customer service, excellent knowledge and a few tips that saved me a ton of money. We will be back to buy our next vacuum here. Thanks Starks!”
Cory F. · Google review
★★★★★
“We came in an hour before closing and worked with Barry. He took the time to take nearly every vacuum off of the shelf and never rushed our experience. We ended up buying a Miele because of all its great attributes but also because it was clear Barry believed in the brand. We thank you so much for the first class experience.”
Courtney J. · Google review
★★★★★
“Great customer service! They got a piece of plastic out of my vacuum hose and didn’t even charge me for service. They just said to recommend them when someone needs a vacuum or service. I’ll buy my next vacuum here for sure.”
Faith Y. · Google review
★★★★★
“Our Dyson needed a new part so we took it up to Stark’s. We were met at our car by an employee. He took our vacuum inside for us and directed us to whom we needed to speak with. The associate immediately grabbed the part we were needed and even installed it for is right there! Fast and friendly….way to go Stark’s!!”
Brittany H. · Yelp review
★★★★★
“With seven cats, I can’t go without my vacuum. When mine stopped sucking, I brought it in and they had it fixed in five minutes!!”
Tina P. · Google review
★★★★★
“Super knowledgeable about vacuums for sure. Can’t imagine buying a vacuum from the big boxes when Stark’s prices are identical if not better. Sometimes is cool to have somebody sell you, and explain to you why what you’re buying is cool and how it works. They geek about vacuums and I like that kind of thing.”
Rafael A. · Google review
★★★★☆
“Just went for the museum. Nice interesting short stop.”
Zanna R. · Google review
★★★★☆
“I kind of wanted the museum to be bigger but All in All it was nice, very interesting, and the new stuff haha, good, pricey, they were very quick to help us, they insisted that battery powered stuff doesn’t work that great, I’m sure they are correct even though they sold those products.”
Wade A. · Google review
★★★★★
“They have great service and very professional. Reasonably priced.”
Sherri A. · Google review
★★★★★
“Great customer service! I thought I’d have to replace my whole vaccum but Rick was very helpful and it turned out to be a simple fix. I highly recommend this specific location!”
Jasmine A. · Google review
★★★★★
“I’ll definitely be back because of the politeness and professionalism of Erik.”
Zach M. · Google review
★★★★★
“I explained it was making a loud noise and he said oh it is probably the belt! He took it apart and replaced the belt and it worked like a charm again. He even gave me a useful tip on the carpet setting.”
Alexandria B. · Yelp review
★★★★★
“Friendly service and very knowledgeable. I will definitely go here again.”
Lauren D. · Google review
★★★★★
“Helpful salesman saved me $250 by guiding me towards a slightly less expensive version of the Miele I had researched before I showed up. I was able to try out and listen to the loudness of all the vacuums I considered before buying, which really helped to make a decision!”
Christopher K. · Google review
★★★★★
“Super friendly. O Todd them what I needed the vacuum for and they helped me find exactly what I was looking for… Didn’t try to up sell me, just straight to what I needed.”
The A. · Google review
★★★★★
“Some of the best guidance, service and help. My wife goes here for all her business needs.”
Lance B. · Google review
★★★★★
“Just went in for vacuum bags. Took less than 5 minutes including time to take my name to order a filter I need.”
Kathryn W. · Google review
★★★★★
“Fast and great people”
Maritza U. · Google review
★★★★★
“Always have what you want and they operate on machine for you.”
Miles S. · Google review
★★★★★
“With the sorely lacking customer service in our retail experience these days, Stark stands head and shoulders above the rest!”
Mindy P. · Yelp review
★★★★★
“Always helpful and they have great service!”
Mary S. · Google review
★★★★★
“Very knowledgeable and attentive staff. Troubleshooting, part selection, and checkout took about 3 minutes total. I’d recommend Stark’s to anyone who has questions about and / or problems with their current vacuum or are looking to make an informed decision about their next purchase.”
Erin B. · Google review
★★★★★
“Staff is good. Not really anyone else in town to get a repair done so it is nice that they do that.”
TJ R. · Google review
★★★★★
“Very good, fast , honest….thanks Billy”
Billy S. · Google review
★★★★★
“This is a great store with a super cool museum about vacuum cleaners.”
angeldad94 · Google review
★★★★★
“A wonderful vacuum experience.”
allen w. · Google review
★★★★★
“I get excited about having best vacuum store and service place on planet Earth …. Yes, really !!”
Dennis P. · Google review
★★★★★
“I purchased my second vacuum from Stark’s last weekend. Jesse the salesman was very informative, friendly without any pressure to buy. I walked out with the perfect vacuum for my needs and also my budget. I really like the convenience of having a physical store to try out the vacuums- way better than guessing and dealing with shipping from an online store”
Jennie · Google review
★★★★★
“These knowledgeable individuals are keeping vacuums out of our landfills and our homes running just that much more smoothly. Thank you!”
April B. · Yelp review
★★★★☆
“Always good deals here.”
Melinda D. · Google review
★★★★★
“Always has our vacuum belts!”
Mary S. · Google review
★★★★★
“Just when I think they’ll need to order a part to fix my vacuum, like magic they pull it out from under the counter! Pretty good prices for Dyson parts. I like to do the repairs myself so I can’t vogue for their repair services. I’m definitely coming here to shop for my next vacuum.”
Parker · Google review
★★★★★
“I needed a new vacuum, shopped around, found the best price at Starks. I was so happy with the entire experience I could gush. Absolutely, top notch customer service.It’s been years since- so happy with my purchase- and I’m actually looking forward to going back in to get a little tune up/cleaning. (Very hairy dog LOL)Glad Starks is so close. I’ll always come back here. Fast, efficient and super nice for the right price.”
Diana S. · Google review
★★★★★
“Excellent service several years ago when I needed a vacuum repair. Excellent selection Nov. 2018 with good sales assist to purchase a new Sebo, with which I am very happy.”
Melinda K. · Google review
★★★★★
“I brought in a hose that was totally plugged with a sock, thinking i would need a replacement. Jesse got it out in under a minute and saved me $30. These guys will always be my go-to shop from now on. Super impressed!”
Forrest C. · Google review
★★★★★
“Great guys, very knowledgeable. Always have what I need. Leo, in particular, is very knowledgeable & friendly, and found the product I needed (pets) at a great price. Would recommend this store for all your cleaning equipment needs, personal & professional.”
Adam R. · Google review
★★★★★
“These guys are such gentlemen. Help unload your vacuum and inspect it without an appointment. They could teach customer service classes to the rest of Portland Metro!”
Lyndsay W. · Yelp review
★★★★★
“Courteous help. Nice selection of vacuums. The owner tried to find a part online, but it was no longer available.”
Laura E. · Google review
★★★★★
“Jesse Alexander helped me find the perfect vacuum to help with pet hair. He is friendly and very knowledgeable about the product. If you need a new vacuum, talk to Jesse!”
Sheila L. · Google review
★★★★★
“Jesse had my products on the counter before I even walked in the store, having noticed the broken parts in my hand on my way to the door!! Great customer service! Professional and friendly with a great sense of humor. I have been a satisfied customer of vacuums, parts, and service for 35 years.”
Linda D. · Google review
★★★★★
“Great experience! I have never been led wrong at Stark’s. The honesty, knowledge, & connection are priceless. Zero pressure is given by staff to make a sale. Always a productive visit.”
Mama M. · Google review
★★★★★
“Lots of help from Nadya. The best of Montavilla Sewing center.”
Elizabeth E. · Google review
★★★★★
“Thank you folks behind the counter at Stark’s Vacuum on Stark. I came in on Monday with questions about a vacuum belt for an old machine and your people had answers.”
Brennon R. · Google review
★★★★★
“Wow! Just had a great customer experience yesterday. Took a beloved member of the family into Stark’s Vacuums. I thought my Hoover vacuum had passed on into that great dust bowl in the sky. NOT SO!!! Jesse, store manager, plugged it in, started it up, and explored the reasons why it might have stopped running. After a careful inspection it became clear that the filters (3) had all become clogged. Jesse gave me detailed directions on how to correct the problem and parts numbers if I should need to order the filters in the future. From this experience I would recommend Stark’s to everyone needing a new vacuum or repair on your old one. Jesse took his time, was knowledgeable, and was very helpful. He wasn’t just trying to complete a sale. Go! You’ll be happy you did.”
Clyde-Margie W. · Google review
★★★★★
“Great help diagnosing our vacuum repair and had all parts we needed for 2 vacuums. Appreciate that they are open on Sunday also. Recommend Starks!!”
Jan E. · Yelp review
★★★★★
“Jesse Alexander has come to my rescue – again! The switch on my vacuum broke, I have company coming for Christmas and just took my daughter’s dog back to her so I needed to do a good vacuuming but, alas, the vacuum was toast. I ran the vacuum over to Stark’s close to closing time, as it turned out. Jesse said the good news was the part was going to cost $14. The bad news was it was going to cost $80 to install. I asked if this was something I could do myself. The nice fellow from the back came and laid out the part. Both said they were pretty sure I could do it myself. Then, when Jesse looked up the part in the computer, it ended up costing $12. Once paid for we discussed how to take off this here, that there, use nuts for these and voila, the repair was done! This is the second time I’ve gone over to Stark’s and they have been willing to sell me the part, show me how to do the install, to save me money. Thank you from the bottom of my heart!”
Judith M. · Google review
★★★★★
“Great place fixed my vacuum for 5.00”
Kirk W. · Google review
★★★★★
“Great customer service. Pricing is good as well. You can find what ever you need. These guys know their stuff.”
Michael B. · Google review
★★★★★
“Jesse helped me get rid of my Dyson and now I have a great vacuum Simplicity. Jesse great”
diane w. · Google review
★★★★★
“I went in to get a part that holds in an attachment for my parent’s vacuum. Jesse was there, and he was amazing. Knew his stuff super well, and was super kind. I left with what I needed and in a great mood!”
Cameron H. · Google review
★★★★★
“Very versatile if you need vacuum or sewing machine help!”
Donna N. · Google review
★★★★★
“Wonderful customer service and true to their word!”
Amber T. · Google review
★★★★★
“Soooooo my wife and I bought a vacuum online, a stick, it died. BUT it was not serviceable unless you shipped it to Shark. No thanks. We decided to try Stark’s Vacuums. We looked around, talked to the sales rep, tested a few out, pondered, then bought a Riccar and we are very pleased. They have new and refurbished, answered all of our questions, warranty with price tag, service work is done at location, very good variety, and we had fun playing with vacuums!!!”
RK G. · Google review
★★★★★
“I walked in with my broken belt and they immediately know what I needed. I was in and out in less than 5 minutes with an extra belt so that I would have one on hand in the future. Awesome!”
Sue L. · Yelp review
★★★★★
“Very professional folks. We needed a new vacuum and the transaction probably took 10 minutes. We got our new vacuum!”
Mike A. · Google review
★★★★★
“We were surprised when they were able fix our vacuum while we waited.”
Earl H. · Google review
★★★★☆
“Very helpful and friendly.”
GinxAZ · Google review
★★★★★
“Very knowledgeable personnel. Not high pressure to buy.”
Pat C. · Google review
★★★★★
“Large selection, with friendly and knowledgeable staff. We came in here to order a part for our Meile vacuum which was hard to find. Paid for it and picked it up when it came in. If you’re looking for a vacuum cleaner, they probably know more than anyone else in town.”
James M. · Google review
★★★★★
“I had a vacuum cleaner hose modified here.”
COREY W. · Google review
★★★★★
“I brought my Dyson in because it was hard to push it. The salesperson checked the filter and determined the problem quickly. I needed a new filter, the old one was clogged and made it push out. Great service!!!”
Valerie S. · Google review
★★★★★
“Let me just say that it is the best purchase for the home we made in a long time. The suction is amazing, no noise, no smells, the unit sits on the wall in the garage.”
Don N. · Yelp review
★★★★★
“Great customer service”
Gregg N. · Google review
★★★★★
“Jesse knows his stuff! He helped me pick the best floor cleaner to fit my needs. My favorite thing about Stark’s…they meet you outside to see if they can help lug anything inside, that’s a big deal in East County. Funny, knowledgeable, and great quality. Love my Stark’s!”
J L. · Google review
★★★★★
“Duane is a great guy. Knows his vacuums. He sold me the best vacuum for the price I wanted, that also suited my needs. He even gave me tips on minor maintenance to improve the lifespan of the vacuum. 10/10 would buy a vacuum here again.”
Jared R. · Google review
★★★★☆
“Great selection and people!”
Jennifer D. · Google review
★★★★★
“Took my vac in for a new belt. The guy who helped me changed the belt on my vacuum without my even asking him too and put in one of the new bags I had just purchased just cuz. Love this place!”
Hans &. · Google review
★★★★★
“Great store great service. I Love it when people sell American made product!”
Josh M. · Google review
★★★★★
“Always great service here. I trust their knowledge and products.”
Travis D. · Google review
★★★★★
“Just bought a central vacuum unit and accessories. Great salespeople and service.”
Fran A. · Yelp review
★★★★★
“Great customer service! I thought my carpet cleaner, that I acquired from a friend was broke. Turns out it was just me! They where very nice and helpful 😊”
Elizabeth J. · Google review
★★★★★
“I work there. Honestly, we believe in customer service more than anyone. 85 years of doing just that, Starks is the real deal. Come see me at the Beaverton store; we are the vacuums experts.”
Just T. · Google review
★★★★★
“Great knowledge and service.”
e h. · Google review
★★★★★
“Bob knows his stuff. I gave him a price range and he walked me thru all the pros and cons of the machines within that range. Made me feel good about being sold. Don’t go to the big box stores. Support our local vacuum store. They are the best!”
Phillip G. · Google review
★★★★★
“Excellent service, knowledgeable staff. I highly recommend the MLK shop.”
jamesrobertbradley · Google review
★★★★★
“We bought a Miele from Starks earlier this year and LOVE HIM! His name is Clifford. No joke he is life changing. and our experience at Starks was great. Jesse stayed long past his time was up for the day to patiently answer our questions and provide honest opinions and factual information to back up different options. Looking forward to returning to Starks for service of our new vacuum, which we expect to last a long long time. :)”
Lily P. · Google review
★★★★★
“Friendly service with all the parts”
Michael R. · Google review
★★★★★
“I was helped wonderfully and got the replacement piece for my vacuum cleaner. The sales person went out of his way to provide what I needed. Very happy I went to this store.”
Luisa Z. · Yelp review
★★★★☆
“Awesome place to purchase a new or old vacuum..And of course they have lots of other stuff….”
Melinda D. · Google review
★★★★★
“Friendly service and so helpful. I took my poorly functioning Dyson there. It turns out it was just clogged in the main tube. The clerk/manager cleared it out, gave me some great advice on how to maintain my vacuum, let me know they have filters but I didn’t need one yet and sent me on my way. I offered to pay and she declined. They kind of have the corner on the vacuum servicing market but they are awesome!”
Tia K. · Google review
★★★★★
“Stark Vacuums has great customer service and all my questions were answeredthey sold me a great vacuum cleaner that works great at a reasonable price I would recommend them to all my friendsJimmy and Julia Smith”
Jimmy S. · Google review
★★★★★
“Can’t say enough about the great customer service from Jesse…no pressure…very helpful…very pleasant…and best of all, I’m really happy with my new Miele vacuum. I didn’t think anything could be better than my old Royal of 20 good years but the technology and craftsmanship of the Miele brand is amazing. There aren’t any corners I can’t get to or places, like beds I can’t clean under. Best of all, it’s amazingly quiet and has an automatic retractable cord…no more winding and finding a way to tuck the plug end under! I’m a happy customer!”
Karen D. · Google review
★★★★★
“Jesse was super helpful and nice. Also, we believe we got the best vacuum possible for our price range! thanks so much!”
Kaeli A. · Google review
★★★★★
“i recently went to Starks to buy some replacement parts for my vacuum and walked away with a brand new fabulous vacuum. Jesse was very helpful when i was discussing the parts i needed, and suggested that my vacuums poor performance was more about the design than the age. I asked him for more info and boy did i get it. we had a seminar and demo right there. Very good well informed salesman.”
Patrick C. · Google review
★★★★★
“Great knowledgeable store. They definitely know what they are doing.”
Josh M. · Google review
★★★★★
“Great service! Declogged my vac in no time at all!”
Kimmie N. · Yelp review
★★★★★
“Alex took care of us like nobodys business. Go here with your troubled vacuum, you will be glad you did. These guys dont waste your time or money, and they know their stuff!”
Wolfgang H. · Google review
★★★★★
“I took my vacuum into this location because it lost suction. The guy welcomed me as I walked in and proceeded to dive right in and fix my vacuum within a matter of minutes. He also replaced the belt. I was hoping my vacuum could be saved, but didn’t expect the speedy service. This was my first experience with Stark’s, and I will definitely be returning. Thanks!”
Jordan S. · Google review
★★★★★
“First off the very reason I continue to come to this store (specifically) is because of Alex Baker!!!This guys customer service is Off the charts!!He has really set the bar when it comes to Starks…Me and the rest of my family will continue to do our shopping here at this store !!thank you so much Alex!!!God bless you in name of Jesus Christ …”
Mokemaster F. · Google review
★★★★★
“Jesse Alexander helped get my vacuum back to working order today. He explained that I should never use powder carpet freshening products because it ruins the machine. Turns out I got lucky this time. I appreciate his wonderful service and expertise. Thank you Jesse!”
April P. · Google review
★★★★★
“Fast professional service. Genuine courtesy and reasonable prices.”
Michelle V. · Google review
★★★★☆
“A bit slow but got the rheem working again.”
Michael J. · Google review
★★★★★
“I never bought anything but a friendly tech looked at my vacuum and answered a question about it.”
Chris V. · Google review
★★★★★
“So helpful, took my Melei vacuum cleaner in. He was spot on with his schedule and cost. Friendly and knowledgeable, what more could you ask for in your local repair person.”
Alisia V. · Yelp review
★★★★☆
“They fix the vacuum under warranty ,didn’t cost anything .these guys are awesome.”
Jeff F. · Google review
★★★★☆
“They went out of their way to help us get our carpet shampoo machine fixed by hunting down warranty info for us”
Michelle B. · Google review
★★★★☆
“Friendly. Reasonably priced”
Harvey J. · Google review
★★★★★
“Plenty of vacuums to choose from. Great store and service. Simplicity vacuums are made in the USA. I Love that!”
Josh M. · Google review
★★★★★
“Excellent service and price. Rick helped me today with my vacuum cleaner and did a great job.”
Adrián B. · Google review
★★★★★
“Excellent service fixing vacuums!”
Laura B. · Google review
★★★★★
“Awesome service! Just dropped in, and they fixed my vacuum in 5 mins! I overlooked one area that was clogged and they found it. Highly recommend this business!”
Robert H. · Google review
★★★★★
“Lovely team! I called and they weren’t able ro help with my particular issue, but gave me tips and a few other suggestions. I’ll keep this place in mind when I need a new vacuum!”
Kate H. · Yelp review
★★★★★
“I cant say enough good things about this place. I was very impressed with the quality of the service.”
B N. · Google review
★★★★★
“Had a great experience here. The guy knew his stuff and I needed a new vacuum. He didn’t press anything on me, but gave recommendations for my intended use.In the end, we were both happy because I got a good vacuum and he got a sale! I would go back for a new purchase or if I needed repair done.”
Mike M. · Google review
★★★★☆
“Don is very helpful, knowledgeable staff. I’ve bought a couple vacs from there- they’ll meet any competitors price”
Tina W. · Google review
★★★★★
“We have used Stark’s for personal vacuum, as well as equipment at our lab, ARCpoint Labs of Portland. They have a fantastically broad knowledge of various models and what works best for our needs. Great trade-in policy as well! Helpful and smart staff!”
Barbara F. · Google review
★★★★★
“Best price AND service. These guys even double-checked online prices to make sure they are beating those prices. They took care of all of the warranty registry, the guy even carried the vacuum to my car for me. And even gave me a 30-day money-back guarantee. This is my third vacuum I bought from these guys. I shop around every time and I keep buying from them.”
Jerry J. · Google review
★★★★★
“definatly the place to go to buy new or used!!!”
mari M. · Google review
★★★★★
“These guys definitely know their stuff”
Josh M. · Google review
★★★★★
“They are SO knowledgeable and helpful – they noted my preferences and pointed me to the perfect vacuum in the price range I was looking for. Then the rep took the new vacuum out of the box for me, put it together, and gave me a little demo!”
Miznmaui K. · Yelp review
★★★★★
“Danielle and the crew really know their vacuums.”
Josh M. · Google review
★★★★★
“Wow. thought I”d be picking my Oreck up a few days from drop-off with a nifty little bill, but the man at the counter took it apart and fixed it, cleaned it out, sold me a package of 3 belts for 12.95, and put one on. I was out of there in minutes with my vacuum working good as new, under twenty bucks. That blew my mind a little. I’ll be back!”
Frank G. · Google review
★★★★★
“Thanks Scott for fixing our vacume, low cost”
Gayle V. · Google review
★★★★★
“They always are great help lots of knowledge.Very helpful. Great vacuums. The vacuums last a long time. They rental carpets cleaner. They clean them Everytime they come back compared to the grocery stores. They have steamers too.”
Tanda J. · Google review
★★★★★
“The salesman Jesse is very knowledgeable and compassionate when I came in to rent a shampooer after having to put our dog down. Helped get the dog smells out of the carpet!”
Sarah K. · Google review
★★★★☆
“My wife and I stopped in to get some vacuum bags and walked out with a new Miele vacuum! The clerk was helpful and so was another customer who raved about the Miele vacuums. We also checked out all the sewing machines and chairs. A new chair will be on my wife’s Christmas list. Stark’s has been there a long time and is a great store.”
Don S. · Google review
★★★★★
“Had a great experience shopping for a new vacuum. Jennifer was very helpful.”
Boxboro · Google review
★★★★★
“When my recently repaired vacuum cleaner conked out for good, Rick was very helpful and provided great customer service. I’d definitely recommend this shop for repairing a used machine or purchasing a new one.”
Betty S. · Yelp review
★★★★★
“Always have what I need with a genuine positive spin from information to the right product/part/repair at fair prices. I’ve tried other locations and not had the best experience, and will go out of my way to support the folks at this location.”
S P. · Google review
★★★★☆
“They tuned up my Dyson and it works great, but when I went to pick it up I had to wait a long time. The lady behind the counter didn’t know how to multi-task.”
Emily H. · Google review
★★★★★
“I have been sgopping here for over 20 yeaars. The service is second to none. They know exactly what I need…a great reason to keep shopping here!”
Lisa A. · Google review
★★★★★
“It’s a vacuum store. And they have a vacuum museum. And you get to try out everything. And I bought the best cutest German vacuum named Hans. He’s a Miele. We’re in love.”
Rev · Google review
★★★★★
“The vacuum graveyard is fun”
Olha K. · Google review
★★★★★
“Awesome service. Great”
David S. · Google review
★★★★☆
“Vacuum cleaners, replacement bags, service and repair.”
Eamonn M. · Google review
★★★★★
“The guy helping me showed me how to replace my vacuum belt and advised me on how to maintain my vacuum. I highly recommend this place as they have great prices and great customer service.”
Lillith M. · Yelp review
★★★★★
“Got me the parts I needed for my Dyson vacuum, ahead of schedule.”
Mark N. · Google review
★★★★★
“They had the parts i needed”
jim n. · Google review
★★★★★
“Duane was Amazing!! Brought in 2 Vacuum Cleaners, first one he cleaned up & replaced the belt- 2nd one was my Grandma’s (Sentimental Value) he searched for 20 minutes online to try and find a replacement part for it, but they no longer make them 😯 but! He gave me all the info to do an Amazon search on my own. He was so helpful & friendly, made me Smile…. You Definitely have a Lifetime Client Customer in Me! Thank-You! 😉”
Kirsten K. · Google review
★★★★★
“Excellent customer service. Recommended a good vacuum within budget.”
Spenser K. · Google review
★★★★★
“I’ve taken my Dyson and my Hoover carpet cleaner to this place for their $89 tune up and clean service (each). I’ve had both back for a couple weeks now and am very impressed – both units were cleaned to almost brand new condition (minus all the dings I put in them) and performance is definitely much better. I wish these services weren’t as expensive but I weighed the value of my cleaners versus buying something brand new, and $89 is substantially cheaper considering my cleaners work like new. They were nice at the counter and seemed to speak in a direct and genuine manner, which I appreciate. I think I’m going to be a returning customer!!”
Tony A. · Google review
★★★★★
“I’ve been in several times, and always leave impressed. The staff are very helpful, never pushy or hurried, and always work hard to give great customer service–they’ll either spend the time you need to look over options and discuss, or get you in and out as fast as possible (me). This last time I was distractedly herding my amped-up 4 year old around while trying to decide whether to fix or replace our broken vacuum, and Joshua the salesman patiently, clearly and quickly got all my questions answered and got us out with our new model before a meltdown.”
Elise M. · Google review
★★★★★
“Excellent Customer Service. Jesse Alexander was the salesman. He gave me all his attention, answered all my questions and kept the door open in case I have more questions or anything else. I went in to buy a belt for my vaccum and picked up a great carpet shampooer.”
Victoria S. · Google review
★★★★☆
“We bought our new vacuum here. Very happy with the service.”
Daniel R. · Yelp review
★★★★★
“Outstanding and professional service”
Brian M. · Google review
★★★★★
“Great guys, great service!”
sue c. · Google review
★★★★★
“I showed up at 10:49 with a broken dirt devil and they were pretty busy, but I was told to drop my vacuum off with them and they would call me an hour later with news on my vacuum. I ran some errands and when I got back at 12:30 they had fixed the vacuum for only 3$ (for a belt) and the guy wouldn’t even take a tip. My experience was exactly opposite of the others mentioning pushy sales associates and inexperienced repairmen. my vacuum was a super cheap Dirt devil (<50$) I got at goodwill several years ago and I could have been easily swayed to purchase a new vacuum. we live in a throwaway culture and its the repair shops like this that are saving the planet and my wallet. shout out starks vacuum… THESE GUYS ROCK. I would say I hope not to have to go here again but if my vacuum breaks again I will forsure be in here first thing”
Christopher f. · Google review
★★★★★
“Great workers, I went today, 9/25/16, after the brush of my vacuum wouldn’t spin. I didn’t think anyone could be so helpful and find and fix the problem in a matter of 5-10 minuets. I was suggesting buying a new vacuum from there but the people there were completely honest and found that there was a broken belt, and offered me a pair of belts for only $5, which is how much they originally cost, and told me there would be no labor charge since it was easy for them to fix. I felt that was such a good way to treat customers and totally recommend going there and I definitely will be going there next time.”
Harpreet J. · Google review
★★★★★
“I took apart my dyson so I could clean it. I took the bottom plate off and cut and pulled the hair and stuff off the roller etc. Well, needless to say I didn’t put it back together right. My mom suggested taking it to Starks to see if they could fix it. I brought it in he looked at it for like 3 seconds and figured it out and fixed it right in front of me. I asked him how much do I owe you? He said nothing just come bank if there is anything else wrong with it. BEST CUSTOMER SERVICE EVER!”
Jessica B. · Google review
★★★★★
“So many great options and even though I did not demo a their vacs I really appreciate having that option.”
Jaquline C. · Google review
★★★★★
“I really cannot recommend them too highly. Zero sales pressure with a “no-gouge” service department. A local business that, in my experience, is second to none.”
Gregory R. · Google review
★★★★★
“close, and quick to get bags and repairs.”
Angi V. · Google review
★★★★★
“I went in with a broken vac and came out with it fixed. I realize this can’t happen all the time but this kind of service is the thing that will keep me from ever going anywhere else!”
Larry F. · Yelp review
★★★★★
“Excellent customer service”
John K. · Google review
★★★★★
“i went to the store to fix my vacuum very nice customer service jesse alexander the best customer service ever .he was really nice and a good worker thanks a lot body.”
Birkinesh M. · Google review
★★★★☆
“I am so very happy we have this place. They are always kind and give great service.”
Jaime F. · Google review
★★★★☆
“Stark’s vacuum is a great place to get a vacuum but they are on the pricey side also a great place to have your sewing machine worked on at a reasonable price”
Tena B. · Google review
★★★★★
“I went in knowing which brand I was going to purchase, the associate helped me with the decision of which of the simplicity vacuums was right for me. She was friendly, offered specials and thanked me for coming in.”
Alicia C. · Google review
★★★★★
“Good service and price.”
Jessie C. · Google review
★★★★★
“6 stars, if i could! in a world grown cynical and greedy and interested only in profits, this business is personable, decent, and honest. i was certain that i was going to have a hefty repair bill or even need to buy a new vacuum cleaner, when, in reality, it was one small part that needed to be replaced. matt, the person who attended me, even explained the hows and whys. nathan graciously completed an easy and inexpensive transaction. look no further, if you need help in this area – this is the place to go! thank you for your courtesy, help, and honesty!”
Lola G. · Google review
★★★★★
“I have a Miele and they serviced her right. Runs nicely now. Nice people there too.”
Donna L. · Yelp review
★★★★★
“Vacuum would not work they fixed it in 5 minutes for $7. and I was on my way.”
Tina B. · Google review
★★★★★
“I couldn’t have been happier with the service provided to my wife and me when we took our Electrolux vacuum in to Starks to see about getting a couple of problems fixed and get some bags. The service man who helped us, Grant, fixed our problems in no time and got the vacuum working again. As it didn’t take too much time, he didn’t even charge us! As our vacuum is getting on in years and showing considerable wear, Grant showed us a potential replacement. When the time comes, we will be purchasing a vacuum from the Simplicity line. It’s so well engineered even a man can get excited about it.”
Tim a. · Google review
★★★★☆
“I have gone in a few times. Service is always friendly & willing to help. The only downside is quoting discrepancies. I went in with my small Dyson ball & in 5mins of work the gent initially told me oh it’s a quick & inexpensive fix, just the hose had a tear from my fireplace. Replaced it & no dice. Then told me it was at least $150+. So I bought a new Dyson, a big one that was on sale. Fast forward 1yr & my new Dyson stopped working. Took both in & diff gent went to work tearing them both apart. In 2mins he found the issue to be filters. Both were clogged up (I had never washed or replaced them). Both vacuums were fixed under $60! So it’s a 4star as I paid an extra $500 for a $24 fix but I had need of the bigger vac. However, to me it seems that checking filters & airway blockages would be check #1. I could see how someone else in the same situation could be very upset & feel grossly overcharged. I will go back.”
Allie F. · Google review
★★★★☆
“Updated review – a mistake was made by the store for whatever reason, deliberate or not, I received not what I expected in the box – called the manager and he was very professional and quick to offer several options to reach a resolution, a refund, or exchange. A replacement product was received very quickly. Good customer service in the end. Giving it 4 stars just because sales staff didn’t get it right the first time. But they made it right. Would shop there again.”
Anonymous R. · Google review
★★★★★
“Great local place, their recommdations have never failed.Did not know that for Hoover repairs you only have to bring in proof of purchase date, no need to call Hoover for RMA/Repair number.”
Thomas S. · Google review
★★★★★
“Quick, excellent service. Tuned up the vacuum so it is like new.”
Mike S. · Google review
★★★★★
“Great customer service people who work there they are knowledgeable!”
Den’s L. · Google review
★★★★★
“My Oreck stopped picking up dirt so I went in thinking this would take forever and cost big$. Man was I wrong! The problem was a broken belt.”
Linda W. · Yelp review
★★★★★
“Starks Co. business deeply rooted in Oregon history , Simple plan, pro service team, honest, knows the products. Native Oregonian I have been doing business w/Starks 40 years.”
Sallie F. · Google review
★★★★★
“As always good service and follow up. Thanks!”
Grant P. · Google review
★★★★★
“I’m a single guy and I don’t know a lot about “household” stuff so I figured when it was time to get a good vacuum I could get some good advice and a broad range of options if I went to Stark’s as opposed to Best Buy or Target. I went on a Saturday afternoon and the two guys in there were great. Very helpful in diagnosing the best vacuum style for my home (canister, as I have a mix of hardwoods, tile and area rugs) as well as quality and overall value in my price range. I went with a Royal Lexon S20 and I could not be happier with my purchase!! If you are serious about getting a “real” vacuum after buying cheap ones that don’t do a good job or break, this is where you want to spend your money!”
Rick M. · Google review
★★★★★
“They honor web prices, as long as it is for new items (NOT refurbished). We purchased a Dyson 41 a couple years ago along with a service package for a great total price.The salesman was very helpful in sorting out which vacuum would best serve our needs. We discovered an even better deal on the web after our purchase and they credited our bank account for the additional savings!!!”
David R. · Google review
★★★★★
“My vacuum wasn’t working very well so I took it to the closest service center, which happened to be stark’s vacuums on SE Stark. I had never been in to the shop before. I was immediately helped by the man at the counter, I told him the problem, and he started taking apart my vacuum. He found a clog, so he cleaned that out, he also cleaned a few other parts and it was good as new. Problem solved. I asked him if I owed him anything, and he said no. I was very impressed at the customer service here. It is rare that you find that these days for some reason. I will definitely be returning with my business to Stark’s vacuums. I highly recommend this shop to anyone.”
Mary G. · Google review
★★★★☆
“Forget about buying a vacuum – this is also home to the vacuum museum! There are some pieces that are over 100 years old and it’s actually fascinating to see the evolution of the machine. From the hand-pump model that took two people to operate to vacuums from the 60s that look more like rocket ships – check it out!”
Boaz F. · Google review
★★★★★
“After trying 2 other local vacuum repair shops with no success in repairing my filter queen vacuum i stopped into Stark’s Vacuum and i am SO glad i did. Within 2 minutes Jeff, the repair guy, diagnosed my filter queen’s illness and fixed the main issue. he also took his service a step further by repairing a latch i had broken and cleaning the vacuum head even though he didn’t need to. Bottom line, Stark’s goes above and beyond and they really know their trade. I had bad experiences with the other vacuum shops in town and Stark’s felt like a blessing.”
Dena K. · Google review
★★★★★
“I took a Dirt Devil hand vac in for repair under warranty, Dirt Devil replaced the hand vac and the replacement vac had some problems. The folks at the Vancouver store were very helpful and eventually, very graciously gave me a newer, more powerful, higher value Dirt Devil hand vac. I will definitely use them again and will refer others. Thanks”
Ramona L. · Google review
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