Stark’s Vacuums – Customer Reviews

We’ve been in the vacuum business since 1932, providing households and businesses with vacuums, repairs, and maintenance that they can trust. We’re proud to serve the Portland OR area, providing our friends and neighbors with quality vacuums and excellent customer service. When you come into Stark’s showroom to choose a vacuum, we’ll walk you through any and every brand that you want to explore. By determining your household needs and vacuum desires, we can find the perfect model and vacuum brand for you. We perform excellent vacuum maintenance and repairs, and we’re always available for expert advice. But don’t take our word for it–read what our customers have to say about Stark’s Vacuums!
jody Avatar
jody
10/02/2026
I had a great experience with Stark’s manager Erik. I was not able to understand about how to correctly put the belt on and off my Hoover vacuum. He took the time to fully explain it to me at no cost to me. I have used them at other times also and always had great service.
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Leigh M. Avatar
Leigh M.
9/30/2026
Friendly personable staff, with strong knowledge, and no real pressure to buy. Great experience. Thank you Tyler.
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Down &. Avatar
Down &.
9/27/2026
Only place I’ll ever buy a vacuum. Helpful, friendly and knowledgeable.
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Elizabeth W. Avatar
Elizabeth W.
9/27/2026
Starks, specifically Erik, is a genius!!! He just taught me so much about my vacuum and keeping it running well. Thank you so much, Erik! Bend is so lucky to have you!
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Grahame S. Avatar
Grahame S.
9/24/2026
Our Dyson vacuum stopped working so I brought it in. The gentleman in the store checked it over and found the problem within minutes and gave me the solution. He was really helpful and it cost me nothing. Great service!
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doris z. Avatar
doris z.
9/23/2026
I have 4 year buy, my two vacuums at starks vacuums!! They always do a great service. Thanks 😊
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doris z. Avatar
doris z.
9/23/2026
I have 4 year buy, my two vacuums at starks vacuums!! They always do a great service. Thanks 😊
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Felder P. Avatar
Felder P.
9/17/2026
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Dave C. Avatar
Dave C.
9/17/2026
Great customer service and smile on their face. Thanks again for your help Dave and Alice ClackamasOregon
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Dave C. Avatar
Dave C.
9/17/2026
Great customer service and smile on their face. Thanks again for your help Dave and Alice ClackamasOregon
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Debby S. Avatar
Debby S.
9/09/2026
I’m a loyal customer of this business. I’ve never bought a vacuum cleaner anywhere else.
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Debby S. Avatar
Debby S.
9/09/2026
I’m a loyal customer of this business. I’ve never bought a vacuum cleaner anywhere else.
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Alison L. Avatar
Alison L.
9/06/2026
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Brent W. Avatar
Brent W.
9/05/2026
This place is an absolute gem. They repair and sell vacuums. They seem to mostly sell high end made in Germany vacuums like Sebo and Miele. Beautiful stuff and everything is beautifully displayed. They also have a super cool vacuum museum.I rented a carpet cleaner here and the models they have are so much better than the garbage rug doctor ones you get at Fred Meyer etc. My rugs got all their life back! So much brighter and full of color. And these cleaners don’t leave your rugs super wet like the cheap models do.Highly recommend this spot!!
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Fuuny S. Avatar
Fuuny S.
9/02/2026
This place is great. The people there know what they’re talking about and they are very nice and helpful too. I would definitely go there again.
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Inara H. Avatar
Inara H.
9/02/2026
This place is awesome! Rick was very helpful, super kind and overall knowledgeable. The vacuum worked well, good prices, overall had no issues.
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Xarasia I. Avatar
Xarasia I.
9/02/2026
Absolutely wonderful staff! Everyone was super friendly and knowledgeable. I’m extremely happy with them and would definitely recommend this place!!!
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Elizabeth A. Avatar
Elizabeth A.
8/21/2026
I am so thrilled to have found Stark’s, because I moved here recently and lamented leaving my great vacuum-repair place in Seattle. The reviews led me to Stark’s, and my visit yesterday greatly exceeded my expectations. Plenty of easy parking, to start with, so I had no problem lugging my heavy Riccar inside. Rick immediately asked how he could help. I had “broken” my vacuum by catching very long rug twine in it and overheating the motor. No problem — he switched out the belt, removed all the twine, and now it’s as good as new. No idea how much he would charge me — until he said “That’ll be ten dollars, please.” I asked my daughter and son-in-law how much they thought it cost and they guessed $125 and $150. I am so happy that stores and services like this still exist, and I will be going back to Stark’s for future repairs and whenever I have to buy a new vacuum at some point. The store was quite large, neat as a pin, and very well-organized with everything one might need related to vacuums. Love the service focus — not “appliances and vacuums” but VACUUMS. They know their stuff.
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Nancy W. Avatar
Nancy W.
8/18/2026
I brought in a 13 year Kirby and left with a new Titan T3600 because the Kirby repairs would be over $500.00. The gentleman who helped us was very helpful and informed me about my new vacuum. Very pleasant.
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Gary V. Avatar
Gary V.
8/02/2026
They knew what part I needed and had it stock, fast and friendlyThank you
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AJ S. Avatar
AJ S.
7/30/2026
Friendly. Helpful.
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Diane M. Avatar
Diane M.
7/19/2026
Great experience 👍
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Carrie G. Avatar
Carrie G.
7/17/2026
Always helpful and nice
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Carrie G. Avatar
Carrie G.
7/17/2026
Always helpful and nice
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Manfromron Avatar
Manfromron
7/08/2026
Went out of his way to troubleshoot the issue. He was helpful in every other way and will absolutely be returning for any need he could fill.
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Adam E. Avatar
Adam E.
6/29/2026
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Michelle M. Avatar
Michelle M.
6/20/2026
Excellent service. Quick, well-priced fixes on both my Miele and Riccar during two different visits.
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Judy M. Avatar
Judy M.
6/19/2026
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Lucas B. Avatar
Lucas B.
6/19/2026
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Daphne J. Avatar
Daphne J.
6/14/2026
Had a great experience here. I learned a bit, got what I needed and my vacuum is working great!
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