Terms of use and sale

Last updated: October 7, 2026

These terms cover starks.com and orders placed on it. By using the site or ordering, you agree to them.

Who we are

Stark’s Vacuums, 107 NE Grand Ave, Portland, OR 97232. Family-owned since 1932, with 5 stores in Portland, Montavilla, Beaverton, Vancouver (WA) and Bend. Support@starks.com · 503-232-4101.

Our other policies

Returns and refunds
Shipping
Our guarantees and warranties
Price match
Privacy policy (lists the analytics, ad and call-tracking tools this site uses)
Carpet cleaner rental terms
Repair terms

Prices and availability

Prices are in US dollars. Online and in-store prices may differ.
We work hard to get prices, photos and specs right. If we find a mistake on your order, we’ll contact you before we ship.
Stock changes. If an item sells out after you order, we’ll offer a special order, a similar item, or a refund.

In-store only items

Some items are sold only in our stores. They’re marked “In-store only” and can’t be ordered online.

Special orders

We can special order just about anything still available. Special orders usually take about a week.

Using this site

Use the site for personal, lawful shopping and research.
Don’t copy our content or photos for commercial use, or scrape the site, without our written OK.
Photos and logos of the brands we sell belong to their makers.

Warranties and liability

Products carry the guarantees and maker’s warranties described on our guarantees page.

Governing law

We have stores in Oregon and Washington. Purchases at our Vancouver, Washington store are governed by Washington law. Everything else, including online orders and use of this site, is governed by Oregon law.

Nothing in these terms limits any rights you have under Oregon or Washington consumer protection law.