Authorized Riccar service center
Riccar vacuum repair
Warranty work in our own shops
Riccar and Simplicity owners: fixes, prices and warranty help at 5 stores.
- Walk in, no appointment
- Free estimate while you wait
- Free loaner
- Most repairs done in a week
Repair ticket
Free estimate
$0
Tune-up
$29.95
Repair, labor + parts
from $49.95
Defect Riccar covers
no charge
90-day warranty on every repair
Since 1932
Riccar vacuum problems we fix
Red lights
Brush stops, headlights flash red. The jam sensor tripped. Still flashing once clear? Likely the brushroll motor.
Shuts off
Motors off, lights on. Thermal shutoff from a full bag or clog. Clear it, press the reset on the back.
Bag light
Full-bag light won’t quit. A clog, or fine dust like flour or drywall. Tool use can set it off too.
Pickup
Poor pickup. Carpet button off, worn brush strips, a clogged filter or the belt.
Also common: cord or switch problems. Cords and switches wear on busy uprights. We replace them with genuine Riccar parts. Burning smell? Stop using it; often a slipping belt.
Free estimate while you wait.
Free quick check, straight answers.
Time for a new one? Ask about the Vacuum Care Club: 4 repairs that never expire, 10% off bags, filters and accessories, and a free carpet cleaner rental every year.
Common Riccar problems: cause and fix
| Symptom | Likely cause | What we do |
|---|---|---|
| Headlights flash red, brush stops (R27) | Jam sensor: rug fringe or an object in the brush | Clear it. Still flashing? We test and replace the brushroll motor |
| Motors off, lights on | Thermal shutoff from a full bag or clogged hose | Clear the clog, check the hose, then the reset on the back |
| Brush stopped on a SupraLite R10S or R10E | Circuit breaker tripped by a jam | Clear the jam, press the breaker reset; new brushroll if worn |
| Full-bag light stays on | A clog, or fine dust blocking the bag | Find the clog; fit a new genuine bag |
| Poor pickup | Carpet mode off, full bag, clogged filter, worn brush strips or belt | $29.95 tune-up: belt, bag and filters; new brush strips |
| Dust escaping | Bag collar, lid or filter not seated | Reseat the bag and filters; replace a cracked part |
| Burning smell | Often a slipping belt | Stop using it; new belt $10–20 + belt |
| Cordless won’t run or charge | Battery, charger or a clog that overheated it | Test the charger and battery, clear clogs, replace the battery |
| R70 stops mid-clean | Dirty-water tank full, tangled brush or blocked air duct | Empty and clean the tank and rollers; repair what’s left |
Bag, belt and filter steps: Riccar bags, belts and filters. Battery care: Riccar cordless vacuums. Riccar is a dealer-only brand, and warranty service goes through an authorized retailer like us.
“Great products and great customer service. I bought a Simplicity vacuum from Stark’s and have had it serviced at this location.”
V S. · Yelp review
Riccar warranty repairs, done in house
| Riccar warranty | How we help |
|---|---|
| Set by model. R27D 3 years, R27P 5, R17 10; SupraLite R10 1 to 5. | Warranty work in our own shops, as an authorized Riccar service center. |
| Proof needed. Purchase receipt and the serial number; registering online helps. | Bought here? We look it up for you. |
| Wear items excluded. Bags, filters and brush strips. | Estimate first, genuine Riccar parts, and every repair has our 90-day warranty. |
Quality vacuums built to last – try before you buy. Riccar and Simplicity on our floor →
Sources: Riccar warranty information and Riccar owner’s manuals. Coverage varies by model. Checked October 2026.
Riccar vacuum repair prices
R27 and Tandem Air uprights, SupraLites, Simplicity too. Genuine Riccar bags, filters and supplies in stock.
| Repair service, labor | from $49.95 + parts |
|---|---|
| Defect Riccar covers | no charge |
| Belt replaced | $10–20 + belt |
| Tune-up | $29.95 |
Full repairs average about $150. Free estimate while you wait. Riccar work we do is guaranteed for 90 days. Full price list →
How to keep your Riccar vacuum working
- Change the bag before it’s overfull.
- Replace filters on your manual’s schedule.
- Cut hair and thread off the brush roll so it keeps turning.
- Weak suction? Check the hose for clogs.
- Headlights flashing red? Unplug it and clear the jam.
Bring it in for a $29.95 tune-up: belt, bag and filters included.
Our 90-day Riccar repair warranty
Same problem within 90 days? We fix it free, labor and installed parts too.
- We also repair:
- Dyson repair
- Shark repair
- Miele repair
- SEBO repair
- All brands
Real reviews from real customers
★★★★★
“I took my simplicity vacuum to Stark’s in Beaverton, I bought my cleaner in another state, so was looking for someone local to repair it. I drove up to Stark’s, Rick came out to my car and helped me carry the vacuum in. I was so delighted with that!”
Sunita S. · Yelp review
★★★★★
“Excellent service. Quick, well-priced fixes on both my Miele and Riccar during two different visits.”
Michelle M. · Google review
★★★★★
“I was very pleased with my recent repair service on my Simplicity vacuum cleaner. They qouted me a weeks timeframe and about $185 which was all accurate. They did not add any unnecessary things to my bill nor did they try to up sale anything to me when I got there.”
Erica E. · Yelp review
★★★★★
“Great selection of vacuums, floor cleaners, and accessories. They even had tiny little replacement parts for my outdated simplicity vacuum in stock!”
Travis S. · Google review
★★★★★
“Great products and great customer service. I bought a Simplicity vacuum from Stark’s and have had it serviced at this location.”
V S. · Yelp review
Good to know
Riccar repair questions
The jam sensor stopped the brushroll. Unplug, clear the rug fringe or object, and restart. Still flashing? Bring it in.
Free if Riccar’s warranty covers it. Otherwise repairs start at $49.95 labor plus parts, about $150 on average.
Usually. Riccar is an American brand, designed and assembled in the USA and made to be repaired, with parts that stay available. Repair or replace? We’ll show you both, and you can try new ones in store.
Unplug it, empty the bag or clear the clog, then press the thermal reset button on the back. The shutoff keeps the machine’s motor from overheating.
$10–20 labor plus the belt, depending on the model.
Yes. Simplicity is Riccar’s sister brand, and we repair both at every store.
Yes, for the original owner. Bring your purchase receipt; Riccar also asks for the serial number.
Walk in at Beaverton, Bend, Montavilla, Vancouver WA or NE Grand Ave in Portland. Tap a store above to find its phone, hours and directions.
Yes. We’re an authorized Riccar dealer and service center, with Riccar vacuum repair at all five stores. Need Riccar support? Contact us first.
It’s set by model: R27D 3 years, R27P 5 years, R17 10 years.
Yes. We stock genuine Riccar bags and filters.
Repair time is a week or less for most, plus a free loaner to use at home while we have it.
No. Walk in, questions and all, at any of our stores in Portland, Beaverton, Montavilla, Vancouver or Bend.
Riccar repair – quick facts
Show the quick facts
| Authorized | Authorized Riccar dealer and service center. |
|---|---|
| Models | R27 and R25 uprights, Tandem Air 30 and 40 Series, SupraLite and R17 lightweights, cordless. |
| Common fixes | Jam-sensor stops, thermal shutoffs, brushroll motors, belts, cords. |
| Parts | Genuine Riccar bags, filter sets and belts. |
| Riccar’s warranty | 1 to 10 years by model (90 days if used commercially). |
| Turnaround | About a week for most, with a free loaner to take home. |
| Price | Covered defects free. Others from $49.95 labor + parts, about $150 average. Tune-up $29.95. |
| Our warranty | 90 days on our repairs: labor and the parts we install. |
| Experience | Over 5,000 repairs a year. |
| What | Riccar vacuum repair for all models, plus Riccar warranty claims. |
| Where | 5 stores: Portland (NE Grand Ave), Beaverton, Montavilla, Vancouver WA and Bend. |
| Appointment | None. Just walk in. |
| Estimate | Free estimate while you wait. Free quick check, straight answers. |
| Hours | Mon–Sat 9–5, Sun 10–5 (Bend Sun 12–5). |
| Reviews | 559 Google reviews across our 5 stores, 4.2 average (Google, Oct 2026). |
| Since | 1932, by the Stark family in Portland. Family-owned. |
| Museum | Free at 107 NE Grand Ave: vacuums from the 1800s to 1960s. |
| Updated | October 2026 |
Areas We Serve
Show the areas we serve
Vacuum Repair and Sales, Portland to Bend.
Portland (NE Grand) Portland · Lake Oswego · Milwaukie · Oak Grove · St. Helens
Montavilla Gresham · Oregon City · West Linn · Happy Valley · Clackamas
Beaverton Beaverton · Hillsboro · Tigard · Aloha · McMinnville
Vancouver, WA Vancouver · Camas · Battle Ground · Washougal · Ridgefield
Bend Bend · Redmond · Prineville · Sisters · La Pine