Stark’s Vacuums – Customer Reviews

We’ve been in the vacuum business since 1932, providing households and businesses with vacuums, repairs, and maintenance that they can trust. We’re proud to serve the Portland OR area, providing our friends and neighbors with quality vacuums and excellent customer service. When you come into Stark’s showroom to choose a vacuum, we’ll walk you through any and every brand that you want to explore. By determining your household needs and vacuum desires, we can find the perfect model and vacuum brand for you. We perform excellent vacuum maintenance and repairs, and we’re always available for expert advice. But don’t take our word for it–read what our customers have to say about Stark’s Vacuums!
KEN H. Avatar
KEN H.
3/11/2026
Stark’s is a blessing to Gresham. A small business that has always been there to help me with vacuum parts, service/maintenance.I’m glad that we can count on them to provide this needed service. They are knowledgeable, helpful and reasonably priced.Thanks again.This time for providing a Kirby hose attachment.🙏🏼
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tsSLAueP
3/05/2026
20
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tsSLAueP
3/05/2026
20
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Roger W. Avatar
Roger W.
2/26/2026
A big thank you to David and partner at Stark’s Vacuums. Bought a vacuum from them a couple years ago. Had an issue with it and took it to them for repair. Even though it was my fault it broke, they still fixed it under warranty for free. Why I like to buy local; why I like Portland; why I like Stark’s.
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Jane V. Avatar
Jane V.
2/23/2026
I found their spot after they relocated away from Sherwood. Good decision for them, I think. Amazing location in Beaveryon now.
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Cathryn W. Avatar
Cathryn W.
2/20/2026
David helped me today with my “new”/“old” Miele vacuum that my daughter gave me recently. It was giving me grief because the telescopic wand wasn’t working as it should. After looking on YouTube, I figured it was toast, but wanted a professional to look at it. It was, & David pointed out to me why.He also explained why the brand name bags are better than the knock-offs (they fit better, don’t slip when you check how full they are, thereby causing them to be misaligned with what they call “the drain”).He didn’t talk a lot, but answered all of my questions, which I appreciate. Best of all, he gave me a senior discount AND I have a vacuum that works!!Thank-you, David 😁!
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Nancy H. Avatar
Nancy H.
2/19/2026
The store has top of the line products and a large section of vacuums, shampooer steamcleaners and much more. The staff are great, warm, friendly, and attentive. Although everything is top of the line the prices are pretty darn good they range from affordable to well not so affordable but easy to manage. They also do repairs and most repairs are decently priced and the service staff are extremely helpful. Great place to shop😀 👍
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Hot A. Avatar
Hot A.
2/17/2026
Had my vacuum belts
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J S. Avatar
J S.
2/11/2026
Have had a service plan for the vacuum they sold me for my retail business for years. They do great work and the plan is very affordable
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Kate F. Avatar
Kate F.
2/02/2026
I wanted to offer a wonderful report card for Stark’s Vacuum Service. This is a professional, conscientious, team! I have been buying vacuum cleaners from them for years. I am impressed by how consistent they have been over the years in service and friendliness. I highly recommend them!
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Kate F. Avatar
Kate F.
2/02/2026
I wanted to offer a wonderful report card for Stark’s Vacuum Service. This is a professional, conscientious, team! I have been buying vacuum cleaners from them for years. I am impressed by how consistent they have been over the years in service and friendliness. I highly recommend them!
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Black W. Avatar
Black W.
1/28/2026
A very nice place.
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Katy Avatar
Katy
1/26/2026
Consistently great customer service by this business owner. I stopped in once and he took time free of charge to answer many questions. Most recently I called on Friday inquiring if he purchased or refurbished vacuums. Very impressed to receive a call back Monday morning with great insight and solution options.
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Catherine L. Avatar
Catherine L.
1/18/2026
My favorite vacuum cleaner’r hose busted. The replacement hoses are no longer made or sold. The Stark customer service helped me immediately and repaired the hose within minutes. He asked for nothing in return. I have used Stark’s for many long years and they never fail to impress. Thank you Starks!
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L D. Avatar
L D.
1/12/2026
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Eric D. Avatar
Eric D.
1/10/2026
They were AMAZING, I thought my vacuum was broken, and turns out I just needed to hit a button!! They fixed the issue in two seconds, and for free!! Thanks so much guys, you rock!
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Miya P. Avatar
Miya P.
12/06/2025
They’re very helpful and clean vacuums for a great price
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Miya P. Avatar
Miya P.
12/06/2025
They’re very helpful and clean vacuums for a great price
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Lauren Avatar
Lauren
12/06/2025
I was searching for a vacuum that will last me a very, very long time. Rick answered all of my questions and helped me pick out a Sebo E3. While I’m not usually one to purchase a service plan, you really can’t beat the value of the plan offered by Stark’s. It was a no-brainer. I am in love with my new vacuum and can’t believe the difference in suction power (and reduction in noise) compared to my old stick vacuum. I am thrilled with my purchase and with the customer service I received!
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Rod H. Avatar
Rod H.
11/13/2025
I brought my Shark Vacuum in because of concerns that the roller might be damaged. Tyler Stark disassembled the vacuum, checked it over, reassembled it, ran it, and assured me it was OK. No charge. I have highly recommended this store to my friends.
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Christie G. Avatar
Christie G.
11/04/2025
Took our Dyson into Stark’s as it was running hot and not suctioning well. Rick was very helpful, diagnosed the problem and removed debris blocking the intake within a matter of minutes. We were glad we took it in promptly, because it appears we did not burn the motor out, which is great! They didn’t charge us for the service, which was very kind. We will definitely return to Stark’s in the future if we experience any other vacuum issues. 10/10!
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Christie G. Avatar
Christie G.
11/04/2025
Took our Dyson into Stark’s as it was running hot and not suctioning well. Rick was very helpful, diagnosed the problem and removed debris blocking the intake within a matter of minutes. We were glad we took it in promptly, because it appears we did not burn the motor out, which is great! They didn’t charge us for the service, which was very kind. We will definitely return to Stark’s in the future if we experience any other vacuum issues. 10/10!
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Sara S. Avatar
Sara S.
10/28/2025
We’ve always had such wonderful experiences with this Stark’s location. Today we received extraordinary help from Tyler, who knew exactly how to repair our beloved vacuum. He offered warm and incredibly helpful service that is indicative of a business that goes the extra mile for their customers. Highly recommend. We will without a doubt purchase our next vacuum with them, and continue to refer friends and family to this location!
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Mark W. Avatar
Mark W.
10/24/2025
Great experience! I worked with Rick at the Beaverton store and ended up buying a Sebo K3. The guy knows his products and answered all my questions thoroughly. If you have questions, Rick is your man!
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John C. Avatar
John C.
9/20/2025
I brought in my old steam cleaner, that I didn’t even buy from there, because the rollers no longer were rolling. Instead of putting it aside and letting me know he would call me later with an estimate, he looked at it immediately, figured out exactly what was wrong, looked up the right part, and then sold it to me at a very reasonable price. He even showed me where and how to install it instead of trying to charge whatever the labor fee would’ve been for him to do it. He was very quick, nice, and courteous. I’ll definitely be taking all of my vacuum and steam cleaner needs back to this location.
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Martin R. Avatar
Martin R.
8/27/2025
I have a Dyson vacuum that I managed to break. It was out of warranty. They fixed it and got it back to me in a week. It now works better than it ever did.
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Mackenzie V. Avatar
Mackenzie V.
8/26/2025
I have to say, I had such a great experience at this location that it completely exceeded my expectations! The only issue is that their phone doesn’t work right now — I tried calling for several days with no luck. I even contacted the Gresham branch, and they told me they weren’t sure what was going on and didn’t think any rentals would be available. But I decided to go down there anyway, and I’m so glad I did. The person who helped me at the Bend location was incredibly friendly, knowledgeable, and helpful. He made the whole process easy and really turned it into a great experience. The machine itself was spotless and well-maintained, which honestly shocked me. Even better, it was on sale — I got the carpet cleaner for 24 hours, the handheld tool included for free, plus the soap, all for under $45. It’s hands down way better than the Rug Doctor, and I couldn’t be happier. From now on, this is the only place I’ll go for carpet cleaner rentals.
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Jilliann B. Avatar
Jilliann B.
8/24/2025
Vacuums are expensive but pretty good quality. Josh has been so helpful and has gone out of his way to fix/replace things when I need!
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Carson L. Avatar
Carson L.
8/15/2025
Great experience
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Huy T. Avatar
Huy T.
8/10/2025
Excellent service and helpful guide.
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