Stark’s Vacuums – Customer Reviews
We’ve been in the vacuum business since 1932, providing households and businesses with vacuums, repairs, and maintenance that they can trust. We’re proud to serve the Portland OR area, providing our friends and neighbors with quality vacuums and excellent customer service. When you come into Stark’s showroom to choose a vacuum, we’ll walk you through any and every brand that you want to explore. By determining your household needs and vacuum desires, we can find the perfect model and vacuum brand for you. We perform excellent vacuum maintenance and repairs, and we’re always available for expert advice. But don’t take our word for it–read what our customers have to say about Stark’s Vacuums!Sharon Russell
5/31/2025
Doug at the Beaverton location is “ALWAYS” helpful, knowable, polite and welcoming.
Today, he helped me put a new bag on my vacuum cleaner…I couldn’t believe I couldn’t get that dang thing on…he not only put it on, but offered to carry it to the car for me…I’m always happy to see him behind the counter when I go there
Please thank him
Today, he helped me put a new bag on my vacuum cleaner…I couldn’t believe I couldn’t get that dang thing on…he not only put it on, but offered to carry it to the car for me…I’m always happy to see him behind the counter when I go there
Please thank him
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Vera W.
5/15/2025
Brought in my old Kirby I got off eBay to have repaired and Stark’s did a wonderful job! My old man works perfectly now and I couldn’t be happier. They did make sure I knew it might take some time and parts could be on the pricier side, but I was more than happy to pay them whatever they asked just to get this beauty up and running. They helped me restore a little piece of my childhood and I’ll be forever grateful! Thank you Stark’s ❤️
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Jess B.
5/10/2025
Friendly and informed customer service.I went in with some questions about which vacuum I should get, I had one in mind and Joshua walked me through the pros/cons of that one and others in the same price range. I have chronic back pain (and 2 staircases) and it was important for me to find something lightweight, effective, and would last for many years. I never felt rushed to make a decision or like I was taking up too much time with all my questions. Ultimately, I’m very happy with the service here and the vacuum I ended up choosing. I even convinced a coworker and my parents to shop here and they report the same excellence.
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Cephas P.
4/19/2025
Sale’s technician stayed open for me and was really helpful in fixing my vacuum cleaner. Don’t know why their rating is only 3.5 stars. These guys deserve to have 5+ stars. I’ve come here 3 times now to get my vacuum fixed and it was fixed everytime. Did I mention the selection and wide variety of high quality and affordable vacuum cleaners. Don’t pay attention to the reviews, these guys are legit and know their stuff. Great experience and great customer service!
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Megan R.
2/06/2025
Super wonderful place! We accidentally sucked up a cat toy and after messing with the vacuum decided we needed extra help to get it out….very nice gentleman told me to bring it in and they would take a look. He had it hooked up and got the toy sucked out in less than 1 minute! Since it was quick and easy, he didn’t even charge me! Absolutely the best experience I’ve had with a business in forever! Give this location all your business! Huge Thank you!!
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Great Repairs
6/03/2024
We love Starks, great history, great people. This 2nd Riccar rebuild love the brand, but the front light was not working we hope it is safe from any inop electrical issues?
Great vaccum!!
Great vaccum!!
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Great Repais
6/03/2024
We love Starks, great history, great people. This 2nd Riccar rebuild love the brand, but the front light was not working we hope it is safe from any inop electrical issues?
Great vaccum!!
Great vaccum!!
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Carl F.
4/23/2024
Premier purveyors of a very necessary household appliance. Wide selection of brands and models. No pressure sales staff (be sure to say ‘hello’ to Star the store guardian). Their former location is now an upscale hotel (!) so they relocated a few years ago to SE Grand and Couch. Parking can be a bit of a challenge, especially with various construction projects in the area.
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Carl F.
4/23/2024
Premier purveyors of a very necessary household appliance. Wide selection of brands and models. No pressure sales staff (be sure to say ‘hello’ to Star the store guardian). Their former location is now an upscale hotel (!) so they relocated a few years ago to SE Grand and Couch. Parking can be a bit of a challenge, especially with various construction projects in the area.
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Debi
4/15/2024
The best customer service in the world!!! We needed a new part and the representative was so helpful. Will always buy from Shark!!!
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Debi
4/15/2024
The best customer service in the world!!! We needed a new part and the representative was so helpful. Will always buy from Shark!!!
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Julia Karnes
4/13/2024
I loved the Beaverton location when we lived in Portland, but since moving to Vancouver I love this location more! The staff is so helpful. They’ve fixed my Beam 650TBN to my upright Dyson in very reasonable time and a fair price.
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Julia Karnes
4/13/2024
I loved the Beaverton location when we lived in Portland, but since moving to Vancouver I love this location more! The staff is so helpful. They’ve fixed my Beam 650TBN to my upright Dyson in very reasonable time and a fair price.
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